"Walls of room were scuffed and needed painting. Skirting boards in room parted from wall and needed affixing. Draw would not close and needed fixing.
Amenities good but place was showing rust leaks in garden bed walls.
Pity so much potential but needed care."
"We booked this hotel because of the brand, however it was not as good as the one in Brisbane city.
The first day when we arrived, happy with the reception service. However, we didn't notice the dust until the second morning under the sun light. Therefore, we requested a cleanup. After we returned from the beach, the cleaning was 'done', but I noticed the desk was not wiped down nor the carpet was vacuumed.
I then went outside to ask for cleaning again, and said this room must be dusted off, due to my son's hay fever, and he didn't sneezed a lot last night. They organised another cleaning, but it's like a real 'whatever'. The photos attached were after the second cleaning. I couldn't believe it but didn't want to ruin the holiday, so I decided to take some photos and cleaned for them, as well as for our own good.
The experience this time ruined the reputation of Mercure. We will never return here."
"Beautiful Resort with friendly staff, well represented and spacious rooms, delicious buffet breakfast and the kids had so much fun playing at the Waterpark and swimming in the pool/Spa pool. Great that Woolworths was just across the road and we were able to walk to shops and the beach. Highly recommended Oaks Sunshine Coast Oasis Resort."
"It was unexpectedly better that I anticipated. Very clean room, close to everything. We stayed at the studio and it had everything we needed. Very clean room even had daily service. It had a walk in wardrobe, good bed, some dining equipment and we had a direct entrance to the pool from our little patio. I saw the waterfront appartments and want to stay there next time when in Caloundra. This is found to be me place to stay on the Sunshine Coast. Thank you for raising the bar and providing with a little extra service at the affordable price point it’s really nice to have in Queensland these days."
"This motel is located in a great location being close to most things and with the bus service in the area you can get anywhere on the coast. Clean and quiet, this make this a great place to stay."