ดูบีแดน เวิลด์ พาเลซ

otel hizmet ve imkanları ***et güzel

First of all, I would like to extend extra thanks to Mr. Murat at the reception, and to Mr. Mustafa and Mr. Tunay from the restaurant staff. Overall, our stay at the hotel was good. Our room was a superior type and was quite adequate, especially the bed was comfortable. However, I would like to mention that during the last two nights, we noticed a smell similar to drain odor coming from the air conditioner. After ventilating the room and turning it back on, the smell didn’t return. Apart from that, the room was quite good. Regarding the food, the barbecue section was particularly excellent. However, the meat in the stews was quite tough and not very tasty, to be honest. The dessert buffet was also very good. The breakfast was quite satisfying as well. However, I would suggest changing the type of sausage that is served. As for alcohol, the variety of rakı was particularly impressive and good. However, when we asked for melon or cheese while drinking rakı by the sea in the evening, we were charged extra. I believe at least a small amount of melon or cheese should have been available, or no extra charge should have been applied. Regarding the cocktails, I can only say they were cocktails in name. They were very poorly made. They use a brand called Gordon’s or GMG for gin. Bottled beer was only available in the lobby; other bars used draft beer. As for Starbucks, I waited in line for 30 people. It can get very crowded at times. However, it was a good idea to have it. The only thing is, I found its location quite odd. It shouldn’t have been placed next to the adult pool. The adult pool is supposed to be quiet and peaceful, but it wasn’t due to the Starbucks. The adult pool is only in name an adult pool. Children enter, and families with babies are present. We complained about this several times, but the staff didn’t deal with it directly; instead, they called somewhere else. Apparently, customers have been getting into fights and causing trouble. When I asked the staff why there were no umbrellas on the pier, I got the same response. I was told that people fight and argue to reserve spots. Several staff members also mentioned that the quality of the guests has declined this year. I can’t comment on that. However, after experiencing an argument with a lady who claimed a sunbed as hers, I understood. I have no issues with the hotel itself, but the guests were predominantly Russians, Slavs, and people from Turkic republics. Sometimes, after announcements in Russian, there wasn’t even an announcement in Turkish. As an expat living in Malta, my spouse and I felt like foreigners in our own country. I suppose, due to their large numbers, the Russians were particularly rude. There were many tourists who didn’t understand the concept of waiting in line. These are not related to the hotel, so I can’t say anything about that. However, I can say that the few Turkish guests we met were in agreement with us on this. In short, I was satisfied with the hot

We are staying at the hotel now. Everything is perfect. All the staff are friendly and doing their job with pleasure. They make us feel very special. They constantly ask for our requests at the restaurant. I read some bad reviews about the hotel and I think the attitude of the staff is important. Especially the Guest Relations team are the angels of the hotel! ✨They call you at any hour and ask, “How is your holiday, dear guest?” We liked it very much. So this facility makes you feel like you are in heaven. There are many pools are in the hotel and some of them are heated. Also, Starbucks is included in the concept of the hotel. There is food in the hotel almost 24 hours a day. The kitchen team is very successful. I have never had such a delicious San Sebastian before. If you are on a diet, don’t come to this hotel. Thank you very much to everyone for their efforts. Of course, we will come back here!

It was a wonderful vacation! Indoor pool and outdoor heated pool are awesome. All personal are very kind and friendly, I should also point out that they can multiple languages. Guest Relations team are always ready to help with any questions. To talk about the food; Quite diverse and delicious. There are flavors to appeal to everyone. You can sip your wine while watching the flamingos on the restaurant’s terrace. Our room was always clean. The housekeeping staff are very polite and attentive. In conclusion, of course we will come again!

Lovely hotel with beautiful views. a lot of different delicious food. There are separate days with seafood, there is always fish. There are many other cool places to eat in the area: a pancake restaurant, Starbucks. in the evenings there are discos with good music. I also really liked the gym and the surrounding area. There is always something to do, we really enjoyed our holiday.

All personal are very kind and friendly, I should also point out that they can multiple languages. Guest Relations team are always ready to help with any questions. I was particularly impressed by the waiter Fatihh, who was always very responsive and professional in his work