SureStay Hotel by Best Western Kapuskasing

The room has been updated ..But it was always warm and we needed to keep the outside door open and the air conditioner on.The carpet was badly stained.The breakfast was a joke .Products full of sugar and chemicals only white bread. I was only able to get 1 egg 2 days in a row. 1 day no salt and pepperThere was no ice (machine was broken) ,no cold water in juice machine broken . The bathroom was so small you could not even change your mind.Door jammed when closed.Vending machine was empty .The tv system had to be set up by me the staff had no clue how to do it.The hotel advertises streaming services but you need to have your own accounts to use it.No one ever at the front desk as they are always doing something else. Not impressed at all.

First time staying at this hotel, friendly staff, clean comfortable room. Location is good and beside an ok restaurant. Continental breakfast, was pretty standard. Basically you get what you pay for. No issues, our group will be back, if need be.