Booked it last minute due to bad weather and road conditions expected for our drive home from a chiefs game. The check in experience and parking went great. The bathroom door was a slide style and wouldn't stay shut or lock..so that was annoying. Other main thing I feel worth mentioning was the walls are on one side of us and 2 guys(brothers or bffs?) Full on arguing and slamming things starting around 4am. I didn't feel like the front desk could do anything 😕 so I silently suffered. Good things..parking was nice and close, breakfast was sooo good, and the food service attendant was really patient and helpful with everyone! We would be hesitant to stay again based on noise levels,or pack some ear plugs.
The customer service is far better than most hotels I’ve stayed. From the front desk staff all the way up the general manager, each team member is very supportive and passionate about providing the best and relaxing stay possible. The rooms are very clean, breakfast is always fresh/ conveniently downstairs, and the staff always go out of their way to help with anything you request. 10/10 would recommend staying here
Room smelled funny yet spacious. Even though it said breakfast was included all they had was bread and butter, some muffins, and coffee. Hotel is located near Airport and with short distance.
49 รีวิว
2.8/5
ราคาเริ่มต้น
฿ 1,726
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่ใกล้กับ Kansas City Plaza
แนะนำโรงแรมยอดนิยมในKansas City Plaza
ดูทั้งหมด
เลือกจากโรงแรมในKansas City Plazaที่มีการจองมากที่สุดในเดือนที่ผ่านมา
No.1
4.5/5
47 รีวิว
Hotel Indigo Kansas City Downtown
แคนซัสซิตี | 6.67KM จากKansas City Plaza
"Good Location"
ดูรายละเอียดเพิ่มเติม
No.2
3.1/5
100 รีวิว
Extended Stay America Suites - Kansas City - Country Club Plaza
แคนซัสซิตี | 0.52KM จากKansas City Plaza
"Good Location"
ดูรายละเอียดเพิ่มเติม
No.3
4.4/5
102 รีวิว
Residence Inn Kansas City Downtown/Convention Center
แคนซัสซิตี | 6.05KM จากKansas City Plaza
"Good Location"
ดูรายละเอียดเพิ่มเติม
No.4
4.0/5
102 รีวิว
Holiday Inn Kansas City - Downtown
แคนซัสซิตี | 7.34KM จากKansas City Plaza
"Good Location"
ดูรายละเอียดเพิ่มเติม
No.5
4.3/5
73 รีวิว
The Fontaine
แคนซัสซิตี | 0.72KM จากKansas City Plaza
"Good Location"
ดูรายละเอียดเพิ่มเติม
No.6
4.3/5
56 รีวิว
Courtyard Kansas City Downtown/Convention Center
แคนซัสซิตี | 6.04KM จากKansas City Plaza
"Good Location"
ดูรายละเอียดเพิ่มเติม
No.7
3.6/5
101 รีวิว
Hotel Lotus Kansas City Stadium
แคนซัสซิตี | 10.04KM จากKansas City Plaza
"Good Location"
ดูรายละเอียดเพิ่มเติม
No.8
3.8/5
98 รีวิว
Best Western Premier Kansas City Sports Complex Hotel
แคนซัสซิตี | 10.08KM จากKansas City Plaza
"Good Location"
ดูรายละเอียดเพิ่มเติม
No.9
2.6/5
5 รีวิว
Extended Stay America Select Suites - Kansas City - Stadium
ผผู้เข้าพักWe are finishing up a road trip of around 4,500 miles through eleven states. We have stayed at ten hotels, four of which were Holiday Inn Expresses, and this is, by far the worst not only Holiday Inn Express but the worst out of all of them. And, in fact, it's the worst hotel I can remember staying at in a very long time. When we checked in (2 rooms), I found the trash can in the bathroom sitting on the counter. Then my daughter called saying that there was something sticky all over the nightstand in her room and when she tried to call the front desk, she discovered that the phone didn't work. She also found popcorn on the floor in the room. She called them on her cell phone, and they said they'd send someone to clean and their excuse was that they were undergoing renovations. How in the heck do renovations impact the cleanliness of a room?About that time, the fire alarm went off. We were in the lobby, so we went outside and waited. Eventually the alarm stopped. We went inside and got in line to ask for a new room for my daughter. There was one lady helping a line of customers while some guy ran around like a chicken with its head cut off accomplishing nothing. After a while, he went to the other computer at the front desk, and we were able to talk to him. I found out later that he was the General Manager which I would never have guessed from his obvious lack of leadership ability or composure. We explained to him the situation and he said he'd sent someone to clean the room (Shouldn't that be done before the room is turned over to a customer?) but that the phone couldn't be repaired until Monday because Maintenance wasn't available on the weekends. He told us that we could have another room or could cancel the reservation. I though he was very condescending and rude. We opted for another room and then he told us that it would be on the fourth floor (dirty room was on the second floor) and that we'd have to carry our bags up because the elevators wouldn't work until the fire department got there and reset them. (I heard him later telling the firemen that arrived that he'd silenced the alarm. Shouldn't it be the fire department that makes sure the building is safe and gives the green light for people to reenter the premises?) We told him we could handle getting the luggage up the stairs and that we'd like to check out the new room. He gave us a key and we did so and found it to be satisfactory although the remote for the TV didn't work. (In the old room, the back of the remote was missing.) In my room, I later discovered that someone had written in pen on the arm of the sofa, an outlet was black from some sort of electrical issue that apparently caused arcing and the sink in the bathroom drained ridiculously slowly. Apparently housekeeping doesn't report maintenance needs to management or maybe they do, and management just doesn't address the issues??? As far as breakfast service, it was by far the worst of any Holiday Inn Express we stayed at on
ผผู้เข้าพักThey need better cleaning of rooms s and to make sure rooms set equipt with towels soap toilet paper and of course trash cans and smoking rooms definitely need ashtrays and their cleaning people need to use real cleaning supplies and sanitize their rooms appropriately