The hotel itself and its facilities are fantastic. The rooms are nice and the food is absolutely superb. Unfortunately the service in the restaurant was really poor, which made this stay absolutely unpleasant. We were given dirty table cloths (and they didn’t want to replace it after asking for it), our table was given to someone else while we were at the buffet, we had to order drinks several times until finally served, we were given the bill to sign while still eating the main dish (not even dessert) and actually wanted to order more drinks, after being seated, we had to wait min 10 min to place orders for drinks or get silverware etc. From a 5* hotel we definitely expected something better. This is the only hotel during our trip, where we experienced bad service. which is a pity, as otherwise the hotel is really nice. We would not book it again.
Starting from front desk to F&B to housekeeping, all the staff were courteous and went out of their way to make you feel comfortable. They all had a smile on their faces all the time.
Service provided by Sakunthala was superb as she attended to all our requests specifically customizing food items as we had a small toddler with us. Her courtesy and greeting was very nice and she humbly treated us at all times. Also, the room facilities were really great and we love the ambience of the hotel.
Loved the experience here. Would definitely recommend this hotel to tourists who are visiting Kandy for the first time. We were given varieties of food for both breakfast and dinner. Also personally i got to enjoy my breakfast with a beautiful river view. The hospitality was wonderful as well. Thank you Oak ray for the wonderful stay.
Title: A Tranquil Oasis in the Heart of Sri Lanka - Amaya Hill Hotel
Rating: ⭐⭐⭐⭐⭐
From the moment I set foot in the enchanting Amaya Hill Hotel in Sri Lanka, I was transported to a realm of unparalleled luxury and serenity. Nestled amidst the lush greenery of the Kandy hills, this hidden gem offers an experience that is nothing short of magical.
The first thing that caught my eye was the breathtaking panoramic view of the surrounding mountains and valleys. The hotel's strategic location provides guests with an uninterrupted vista of nature's beauty, creating a sense of peace and tranquility that is hard to find elsewhere. The sight alone is worth the visit.
Amaya Hill Hotel effortlessly combines modern elegance with traditional charm. The architecture is a blend of contemporary design and Sri Lankan aesthetics, creating a harmonious atmosphere that resonates throughout the property. The attention to detail is impeccable, from the intricately designed lobby to the thoughtfully decorated rooms.
Speaking of rooms, the accommodations at Amaya Hill are nothing short of luxurious. Spacious, well-appointed, and equipped with all the amenities one could desire, the rooms offer a perfect sanctuary for relaxation. The comfortable beds ensure a restful night's sleep, and waking up to the breathtaking sunrise from the large windows is a treat in itself.
The hotel's culinary offerings are a true delight for the senses. The restaurants showcase the best of Sri Lankan and international cuisine, prepared with precision and passion. Each dish is a culinary masterpiece, and the attentive staff adds to the overall dining experience. Don't miss the opportunity to enjoy a romantic dinner under the stars at one of the outdoor dining venues – an experience that will linger in your memory.
One of the standout features of Amaya Hill Hotel is its commitment to wellness and rejuvenation. The spa facilities are world-class, offering a range of treatments that blend ancient healing practices with modern techniques. A dip in the infinity pool, surrounded by the serene landscape, is a perfect way to unwind and soak in the beauty of nature.
The attentive and courteous staff at Amaya Hill Hotel deserves special mention. Their genuine warmth and eagerness to make every guest feel at home truly set this establishment apart. The level of service is exemplary, making it clear that the staff is dedicated to ensuring a memorable stay for every guest.
In conclusion, Amaya Hill Hotel in Sri Lanka is a true haven for those seeking a blend of luxury, natural beauty, and genuine hospitality. Whether you're a solo traveler, a couple looking for a romantic getaway, or a family in search of a peaceful retreat, Amaya Hill Hotel is an absolute treasure waiting to be discovered. My stay was nothing short of magical, and I eagerly look forward to returning to this paradise in the hills.
f you are thinking of a place to stay away from the busy Kandy centre then this is the most ideal place. We found it last minute and what a piece of heaven this place it. Nestled high up over looking the valleys and tea plantations this small boutique resort is luxury defined. The former tea planters bungalow offers beautiful and luxurious accommodation. The meals were delicious and there are a number of activities that you can take part in such as an Indians jones tour and a mountain trek. The staff here are some of the best you will find in the whole of Sri-lanka and we loved every minute spent in there company. They had such good humour and made our stay magical. Special mention to Navod, Hasth and Manjula who made our every request possible and to Banuka the resident naturalist who took us on our tours and treks and not to forget taught us how to play croquet. Thank you so much we will certainly be back next year
EEnglish RoseMisty Hills Villa Kadugannawa boasts the most incredible view over local mountains, best enjoyed if you are taking a cooling dip in the (small, but perfectly positioned) infinity pool! My husband and I were very well looked after during our short stay. The hotel staff served lovely breakfasts, organised two dinners for us and booked a tuk tuk for a day trip to Kandy. They also surprised me with a beautiful little cake on my birthday and even sang to me! The only small points I would make is that the dinners are not actually cooked on site - and that the staff did not offer to clean or make up our bedroom during our 3 night stay. Nevertheless, much kindness and warmth was demonstrated towards us and we loved the rural position of the property.
QQiongqiongGood for value. The room is clean and spacious. Tthe owner is friendly. They prepared morning tea before our one day tour to Sigiriya. They also helped to arrange the driver and taxi.
It is on a hill. Tuktuk took only 200 LKR one way but not many are willing to go. Walking takes about 15 min, which is ok for us, and we walked for most of time. Shower water pressure is low but it’s warm. Wifi signal is weak.
JJason PaulThe hotel is over a hundred years old, since 1844. I felt as though I went through a time portal when I stepped into the dining area. Part of the hotel’s appeal is the history of the hotel. Don’t expect a modern hotel but rather embrace the well-detailed history on display throughout the hotel.
The hotel is located in the heart of the downtown area.