Rooms were of poor standard (we were shown 3 before we had to choose one or have nowhere to sleep) - bathroom was tiny and bath looked old and tired - and it was extremely slippery. The male hotel receptionist was not helpful when we told him that the room was not what we expected for the amount of money we had paid and he just kept saying you'll need to contract your travel agent. We'd been touring Sri Lanka and had stayed a many hotels during the tour that were meant to be of a similar standard, but sadly this place was lacking. There a very tiny pool, that we did not go in. The only saving grace for this hotel is the food, which we really enjoyed and the restaurant staff were extremely attentive. We contacted our travel agent to get us moved to the original booked hotel (Grand Kandyan) on the second night and much preferred our final stay in Kandy. Just as were were leaving a very kind lady showed us to a beautiful room and said we could have that on our second night if we would like to stay. If all rooms were like that, we would not have had such an issue.... but sadly they don't show you the poor rooms on their website. What a shame that it turned out like this as we were celebrating our wedding anniversary and it certainly put a damper on things.
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