They lied about notifying me prior to check-in about disturbances on the upper floor and had even offered an alternative room as a gesture of goodwill.
If the room was bad, why offer me?
Please do not stay here unless you want to ruin your trip in Kanazawa.
There are many other hotels around.
Very nice hotel. Great room with yacuzzi bathtub and view to a temple. Also a nice perk was the possibility for an early check-in which is very rare in Japan. Also free drinks and small meals in the lobby was a nice extra.