อีโมชันส์ บาย โฮเดลพา - ฮวน โดลิโอ

The staff is really nice except Nicholas from font desk was really rude and unprofessional just because I was asking to update to add one person that I will paid the difference he start screaming a me and didn’t let me talk it was really unpleasant all other staff are excellent Jose, Antonio and Irving was really friendly and also the animation team like Ronald is great from the bartender Luis Roberto from the restaurant and Juana all of them are great

Hubo un apagón, no funcionaba el agua, ni la luz durante 7 horas. Aún así, hubo una correcta organización durante la cena y el equipo de animación estuvo muy bien.

Necesita mejotes almuadas

Muy buen servicio, la instalación 1A.

服務很不錯

Excelente hotel

The place it’s ok for the price. I would never go back. The beach is the most disappointing part. It’s is not what we all see on the pics. Far from it. The food is ok. The drinks is probably the best part. The rooms is big but it has no bathroom door. So if you need to do number two everyone knows, sees, and smells. The back pool is also the quiet area. Too much going on on the main pool. Adults and kids screaming and yelling. Not sure why. The property is in good condition request first dollar accommodations. No elevator to get to the second or third floors. Net net. You get what you pay for. We experienced it…

Please save your money ! This is the worst hotel I’ve ever stayed at in all my life. The staff weren’t friendly nor helpful The food is terrible and tasteless. I paid for a swim out suite and the room was out dated and of poor quality. The bathroom got flooded my very first night. My room doors panel kept on malfunctioning and had to go to the front desk multiple times to get this addressed but the worst part of this entire experience is not even 24 hours into my stay the entire resort’s electricity and water stopped running. The hotel was out of running water and light for more than 5 hours - there was no emergency system put in place and no one that was properly handling such a serious incident. I was forced to leave in the middle of the night at my own expense to a different hotel. This was truly the worst vacation stay I’ve ever experienced.

Most of the staff very nice people, the online pictures does not match