Rafael Residence Boutique

I We were three guests and the double room was well equipped with a double bed and couch bed with a microwave, coffee/tea machine, refrigerator, cutlery and crockery and standard bathroom supplies. The service was extremely prompt, responsive and accommodating, and the location was perfect with neighborhood restaurants, grocery stores and shops. Our ten day stay left little to be desired. I give it a high recommendation. I did not eat here but at the Grand Cafe below wi a 10% hotel discount for an excellent breakfast.

Comfortable apartment with free car parking in a lovely location of Jerusalem.

We thought this was an extremely engaging family owned boutique hotel with rooms of different sizes, little kitchenettes. Staff was extremely friendly and welcoming The hotel did not provide a meal options.Therefore, I have no rating for that. We are looking to go back as a bigger family as our home base for some family celebrations coming up

We liked the location, the manager was responsive and changed our room after we weren't happy with the WIFI connection, though it didn't help much. We also received free breakfast for 2 mornings which helped us a bit with our experience. we hae a free parking place though no lights in the parking lot! We didn't like that this property didn't have a good Wi-Fi connection and the kids always complained. though one of the rooms was a safe room. \ the rooms were not clean. and the kitchen was very dirty and we needed to clean it by our self because the cleaners were always in a different building and busy.... you better spend your money in a different place.

Shore was tilted to the side Looks much better I the pictures

Great location with convenient parking and exceptionally friendly staff. Overall a pleasant stay, though the cleanliness of the towels could be improved.

We have stayed at this hotel many times since 2016. The location is perfect. We had a garden room which is lovely. However, the wifi was terrible. There is no excuse for this. A simple booster would resolve this problem. And the rooms have not been updated. There was the same not-so clean rug in the living room, and the bathroom could use updating. There is a mini-bathtub which can not be used as a bathtub. They should renovate and put in a good shower! The people who run the place are lovely and helpful but they have limited hours. They do not clean the rooms on Shabbat and holidays.

The location is fantastic! We had a garden suite which was lovely. However, the wifi was terrible. Kept going out and only worked, if at all, in the living room, not in the garden, bedroom or bathroom. We have stayed here many time over the past 10 years and they could use some updating. The bathroom needs renovation. There is a mini-tub, which cannot be used as a tub, and should be renovated as a new shower. There is the same rug in the living room for the past 10 years.

Clean and pleasant space in an excellent location. Very good communication, and parking was a plus. We would definitely come back.