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เดินทางแล้ว อาหารอร่อย พนักงานบริการดีมากเป๋นกันเองคะ

ล่าง รร มี ร้านอาหารมากมาก เดินทางสะดวก อยู่ใกล้แหล่งช้อปปิ้งมากมาย

Great Hotel with many amenities. The twin bed room is a bit small when stay with kid.

The room rate was a bit overpriced in my opinion. The location was quite good since it’s like the downtown do Jeju-Si city For the service part , I would like to express my gratitude to the concierge staff who helped me with the bandage.

We are regular hotel guests at the Glad hotel chain in Seoul, we have stayed at their Mapo, Yeouido, Gangnam properties many times. Naturally we wanted to try out Maison Glad in Jeju and we booked the higher priced renovated room in the Glad style as I know the Maison was not originally built as a Glad hotel so some rooms are in the older style of the original hotel. The room came with 2 bean bags instead of a sofa which is normally ok with us except both the bags and the coffee table were at a wrong height for a relaxed chill sitting posture. The very giant king bed came with 2 pillows which is in the Glad style, we usually prefer 2 pillows each person. When we asked for 2 extra pillows, we had to speak to 3 different parties and were told by housekeeping that each room is entitled to 2 pillows! Only when we told them we were regular Glad guests and that their Seoul sister properties all provided us with 2 pillows per person that housekeeping sent us 2 additional pillows but only asking us 1 more time if we were sure we needed 2 more pillows! We visited last week of April and were told ahead of time that the pool would only be opened in June, I think there may be a charge to use the pool. There is definitely a charge to use the gym because it is connected to their spa. At the other Glad properties, the use of the gym is free. We will stay at the Glad properties in Seoul again but their Jeju property is overrated and their staff highly inflexible in thinking. There are many other hotel choices in Jeju at their price point. We stayed at 3 hotels in total during our Jeju trip, the other 2 hotels both had pools opened for us and their gyms were complimentary to all hotel guests.

Pretty old hotel, it's spacious, however the toilet is old and the pipe is stuck in the bathtube. The air con always at 25 degree, we need to request for a fan so that can sleep at night.

My elderly mum and me had a wonderful stay at Maison Glad, the hotel is a big property, there are two wings whereby my aunt and cousin stayed at another wing. We got a corner room and it was very spacious with two double beds. The toilet was equipped with standing shower and bath tub. It was a relief for us as we preferred standing shower as our legs were not that good to climb into the bath tub. The hotel breakfast is international style and there are different fruit drinks to choose. The hotel lobby has a cafe selling bakery and coffee, we spent our leisure there in afternoon too. Hotel staff are all very friendly and polite. The hotel location is very convenient diagonally across Shila duty free shop and many restaurants.

Nice hotel with good amenities and well located in the central of the city.

As a seasoned & frequent traveller to Korea, I've been to quite a number of hotels in the country and in fact it's a revisit to a GLAD property in my recent family trip to Jeju in Jun'25 as I've had pleasant experiences with the brand during my previous Seoul travels. However, I'm greatly disappointed by the level of front desk attitude and level of professionalism on the last day during checkout. 1) Was served by a female front desk staff (unsure of her name as she's not wearing any nametag) whom I believe likely a local Korean who could speak some chinese language as she didn't sound native. While I do expect a basic polite morning greeting by the front desk, there were none and before I could speak from the moment we interacted, she had assumingly conversed to me in Chinese to which I had no issues with although my preferred language was English, albeit in the most sullen attitude. 2) Was informed that I had to pay an extra 6000 won for the toothbrushes that my elderly parents used unknowingly as thought they were complimentary and did not notice the memo indicating usage charges. I did enquire to reconfirm the charges as I did not have any toothbrushes placed in my own bathroom so thought there could be a mistake. Although, there were no issues paying for it since the amenities were consumed after all, but the entire conversation with the staff made me felt unpleasant as if I was caught stealing and made to pay for losses. 3) The most upsetting episode was when I was checking out 5 rooms for my family, I was accused of losing one of my own room's key and the staff was insistent that she did not receive the said key when I handed over the card sleeve and wanted to charge 5000 won penalty fee for the missing card. Despite my repeated recommendations to validate all the room keys handed thru the hotel system for room number verification, I was ignored and the staff once again insisted that I did not return the key. Exhausting my patience, I had to request to get back the key and check the room myself where she could have called housekeeping to help double check since they were already in the process of clearing out the rooms as part of the checkout procedures. In the midst of the investigation, I've accidently found that the "missing card" was actually for another room, key forgotten in the slot as I've noticed while walking past the room. Upon returning to the front desk, the staff then told me that she received a call from housekeeping which eventually solved the mystery and validated my discovery. At this point, there were no attempt from the staff to offer any apology for the wrongful accusation, confusion and distress caused. The staff eventually ended the conversation in my opinion with hints of impertinence by signaling us to leave as she was done with the process. My observation in the short span of interaction: there is a serious gap of professionalism & service attitude with the particular staff whom had single handedly tarnished the pleasant experiences I had in the past with Glad properties. Would have been better staying with other similar class properties with better service quality even if it costs higher.

It is pretty close to the airport and very convenient. I was a bit disappointed only for the helper at the check in counter that I asked for help to reserve a taxi for my super early flight but seems he didn’t really understand what I need and direct me away from the counter.

The corner suite was spacious and comfortable. The hotel staff were very helpful. There was a good bakery shop and a convenience shop located within the hotel lobby. Hotel is located right at the heart of the shopping district. Comes with free parking for hotel guests. Highly recommended!

Service of staff was excellent with detailed attentiveness to travellers' needs, facilities were abundant although some have to be paid for

Great hotel located in a great location not too far off from the airport. The hotel is clean and the rooms are spacious. However, do note that basic amenities are not included such as toothbrushes and toothpaste. The hotel itself is wonderful and looks great! Great place to stay if you have the budget while in Jeju.

Excellent location and facilities, with ******, children playground, a number of different restaurants and shops in the hotel. The rooms are tidy and clean. There were English speaking staff so communication is not a problem. The staff were polite and they provide good service.