Casablanca Grand Hotel

Reception people are not good

الخدمة بصفة عامة جيدة ولكن عندما قدمنا طلب خاص للدخول المبكر early check-in كان هناك رفض تام وعدم تجاوب

الفندق جميل والغرفة ممتازة،، شكرا للموظفين ،، الدخول لمواقف السيارات يتطلب استخدام البطاقة،، يعني لازم تعمل إجراءات الدخول قبل ان تتمكن من استخدامها،، لكن يوجد بعض المواقف ممكن استخدامها،، الإفطار كان رائع ،، والخدمة ممتازة ،، إقامة مريحة للكل

فندق في قمة الروعة والجمال مع النظافة

شكراً لكم

Outstanding Stay – Truly More Than 5⭐ I would like to express my sincere and heartfelt thanks to the entire team for an exceptional stay at this hotel in Jeddah. From the very first moment at reception until check-out, everything was absolutely perfect. The check-in and check-out process was smooth, professional, and very welcoming. A special highlight was Ahlam (booking managmnet) the kitchen and the restaurant, which clearly deserve more than 5 stars. The food quality, service, and overall dining experience were outstanding. A big thank you to the restaurant team, the restaurant manager, and especially the chef — truly impressive. Hats off and a big round of applause. We are also extremely grateful for the early check-in provided to my parents, even though the official check-in time was 4:00 PM. This flexibility was greatly appreciated after their early arrival. Furthermore, the support provided to my parents throughout their stay was exceptional. They were traveling alone, and the team took excellent care of them, organizing everything they needed until departure. This was incredibly helpful and reassuring for our entire family. Many thanks to the hotel manager, the front desk team, and all staff members for their professionalism, kindness, and dedication. Whenever we come to Jeddah, this hotel will always be our first choice. ⭐⭐⭐⭐⭐

Comfortable stay for a family. The staff is very friendly. The room is very clean and spacious. The hotel is close to the airport, we were able to rest well after our long flight.

Great Hotel - with a few small things to work on Very good hotel. Excellent quality of the rooms! A couple of (very) small things; 1. The Pool is only open between 8am and 4pm, which is a little tight 2. The Shopping Mall is walkable (some hotel staff say it's not) - but you need to be creative/patient with the traffic! 3. This is very close to the final approach of Jeddah Airport - and you will hear planes in the middle of the night. Other than that, it's an excellent hotel and very reasonably priced.

Great 5 stars hotel near airport and AlArab mall. Great 5 stars hotel near airport and AlArab mall.