"From the moment I arrived, I felt welcomed — especially with the *freshly baked welcome cookie* (so good!) 🍪✨
But what really impressed me was their helpfulness — when I had an issue with cash for the taxi, the *front desk staff kindly helped to settle the charges first* without hesitation. Truly above-and-beyond service! 💯🙏
Thank you for the warm hospitality and genuine care. Highly recommended for anyone visiting!"
"In comparison to the 5 other premium hotels in Doha this was an absolute gem and excellent value ! The management was very accommodating for special requests and the staff was very friendly despite trying there best to navigate the sudden volume. But value for money is amazing.. i would however next time book a bigger room when asking for twin beds. I had a neck injury so waiting 3 hours for the neck pillow was a big let down. Again though everything else was big yes for us!"
"Raffles Doha is an excellent hotel, and our stay has been enjoyable overall.
However, there is one significant flaw that greatly impacted our experience — the lack of sun umbrellas at the pool.
There are over 20 sunbeds by the pool, yet only about 4 are covered with cabanas. The remaining loungers are left completely exposed to the sun. When we arrived around 10 AM, the few shaded spots were already occupied. Unfortunately, the pool staff could not assist and directed us to use the pool at the Fairmont hotel, located on the opposite side of the building.
It’s difficult to understand why guests at Raffles — a luxury property — are forced to compete for basic shade, as if staying at a much lower-tier hotel, or are advised to use facilities at a different hotel altogether. This is not only inconvenient — it’s frankly unacceptable for a hotel of this standard.
I sincerely hope this issue will be taken seriously and addressed promptly."