"No aircon. Or supposed to have air con but not working. Room is very hot. Low water pressure. Small room. Location is great, very close to train station."
"We had a pleasant stay at the hotel. The customer service at the front desk greeted us warmly and mentioned that they would make our final hotel experience during the trip a wonderful ending. They delivered our heavy luggage to our room without us even asking, which we greatly appreciated, especially since we had come from Zurich. :)
The breakfast offered a variety of options, although it still needs some enhancement. The meat section is made to order to ensure freshness, but we didn't notice that clause written in the menu.
The hotel's location is strategic, being close to Zurich's old town and shopping districts. The tram stop is just a three-minute walk away, and trams pass right in front of the hotel. Fortunately, our room was located on the quieter side of the hotel, and we were glad to have a balcony in our room."
"If you're looking for a truly exceptional experience in Zurich, look no further than the Hotel Alden. From the moment we arrived, the staff went above and beyond to make our stay unforgettable.
We were hoping to visit the Lindt Chocolate Factory, only to find it completely sold out. The concierge team, however, worked their magic and managed to secure us tickets! That alone would have been enough to earn a glowing review. But they took it even further by upgrading us to a suite so enormous that we literally made a ”Cribs”-style video about it! We were absolutely blown away by the size and luxury.
Beyond the impressive suite and the chocolate factory miracle, the hotel itself is stunning and perfectly located. But it's the dedication and attentiveness of the staff that truly sets this place apart. They anticipate your needs before you even express them. If you want a hotel that will exceed your expectations and create lasting memories, book your stay at the Hotel Alden Splugenschloss Leonardo Edition. You won't regret it!"