โรงแรมใกล้ Pablo Creek Clubในแจ็กสันวิลล์

I'm a Gold level Marriott member so I write this with genuine disappointment, especially as outside of this event this was mr new 'go-to' hotel when I needed to come to Jacksonville for medical at Mayo. I'm in my 2nd of a 2 night stay. I had a had a medical procedure this morning which required putting me under. I returned to my room and rested for a few hours and then found the bathroom heavily flooded. I went to the front desk to ask for help and no one was there. I waited and some guy told me to hold on, he'd go find someone. Eventually, a front desk guy named Melvin came out who was unproductive and oddly discourteous in a way that was unearned and about him. I told the problem and after some confusion he was able to contact engineering to come meet us at the front desk. While waiting, I asked him if he could see if there was availability for another room. He said ”No, I can't move you until engineering says the problem can't be fixed. Plus, we're pretty full.”I said ”yes but if you could just check if availability exists as I've just had a medical procedure and am exhausted,” a d held up my bandaged srm from where the IV just was hours ago. He then said no, rolled his eyes, and argued with me which was weird because I wasn't arguing with him. The Palmene the engineer arrived and asked my room number, 723, and he immediately told Melvin and me no one is supposed to be in that room as there is a roof leak which isn't his fault because the roof guys hadn't fixed it yet. I asked Mel in if he could now check if other rooms were available? He said no, ot until the engineer goes with me to the room. I asked ”why nit just give me a key now to a new room so I could directly pack, switch rooms and then return the key to the flooded room? Palmene the Engineer agreed and started explaining and literally mid-sentence Melvin started helping someone else who randomly walked up to ask a question about parking. I asked Melvin to please resolve one problem at a time and he refused. It was really sincerely weird; rude in such a misplaced way that it was farcical. So Palmene and I went to the room, he immediately knew where the roof leak in the bathroom was, repeated that the room should never have been occupied nor I put in it. He kindly ran to get me new room keys and a luggage dolly so I could pack to move. He returned with them and helped solve the problem and apologized for Melvin acting rudely and unconstructively. After packing and switching rooms I took the dolly down to the lobby and Melvin came up to tell me i could have just it in the hallway instead of nust saying thanks for returning it. This is a flooded room on a medical procedure day exasperated a really incompetent front desk guy with a poor attitude.

The staff here is outstanding. We have been staying here frequently since October 2023 and the staff is warm, welcoming and attentive. The hotel is clean and the staff takes pride in their hotel. I cannot say enough nice things about the people who make this a home away from home.

I can’t say enough about this hotel: excellent in every way, particularly staff. The connecting comfortable clean hotel rooms makes it so simple and easy, particularly for the children who were always safe and secure throughout hotel, enjoying amenities and breakfast, alone or with family. Amazing easy access to restaurants next door, TOWN CENTER, and the beaches. Highlight was our having the hotel PRESSLER LOUNGE to ourselves one evening as we held a cozy Family Dinner Celebration event- MEMORIES FOREVER

Springhill Suites, Jacksonville is advertised as being new. Not sure what happened but it is pretty beat up. Our room had a closet door that didn't open, broken drywall,etc. The breakfast bar juice machine was broken. At 8:30 AM yogurt was the only food available to eat. The night we stayed, July 7th, there were hundreds of teenagers staying there. They were not quiet. At 11:30 PM one of them pulled the fire alarm. So much for sleeping. I would not recommend this hotel.

My wife and I celebrated our 40th anniversary in April. We wanted to be located near good food, shopping and highway access. We were pleased with the cleanliness and room accomodations. What pleased me and my wife was the 5 Star service we received from the Homewood Suites Hotel staff. We were greeted with a friendly smile. We are Hilton Honors guest and travel through out the United States, staying at various Hilton properties. This was our most pleasant stay. The team of Cheryl Horne,Ussette,Amy,Ms Kim and Murak made us feel at home. It is so hard to experience good customer service but this was 5 star service. I believe that this team should receive some type of positive recognition. GREAT JOB! You made our 40th anniversary so nice. Thank you, Don Samuels

Upon check in, the hotel lobby smelled strongly of vaping, reception was notably rude, the elevator smelled dirty, the hall had a seperate notable disgusting odor, and the hotel room had it's own musty, unclean odor. The shower did not drain properly and I stood in ankle deep water washing my hair. Attached is a photo of the ring left in the tub from our use, and I it is unlikely this much residue was generated by our overnight stay. Note the mold on the shower curtain liner. This was the darkest Sheraton hotel room we've stayed in. The pillows were notably uncomfortable, the mattress not much better. The next morning when I called the front desk to let them know about the faulty drain and offered to send a photo of the ring of soap residue in the tub, hotel reception disconnected our call. Upon checking out, when I asked about speaking with the general manager, I was told he would email us, and no such email was received. Overall, this poor quality of hotel and service is not what we would hope for from Four Points by Sheraton.

สองจุดนี้สําหรับมุมมองและที่ตั้ง - แค่นั้นแหละ ดูเหมือนจุดฉี่บนฝาชักโครก ถ้าไม่สะอาด แล้วอะไรล่ะ เรามักจะแพ็คผ้าเช็ดตัวขอบคุณพระเจ้า เราจะเช็คเอาท์ก่อนเวลา แต่เราอยู่ที่นั่นเป็นส่วนหนึ่งของแพ็คเกจ มีแหวนสนิมในห้องอาบน้ํา ฉันควรแพ็คการขัดผิวนุ่มของฉัน ในห้องน้ําล็อบบี้สวิตช์สกปรกเมื่อแตะปุ่มเพื่อล้างอย่างสุภาพ เรายกเลิกวันพิเศษของเราหลังจากแพ็คเกจสิ้นสุดลง

เราได้รับการต้อนรับอย่างอบอุ่นห้องพักของเราสะอาดและพร้อม - ที่สําคัญที่สุด นี่เป็นเพียงคืนเดียวที่พักสั้น ๆ แต่เราเพลิดเพลินกับอาหารเย็นแสนอร่อยเมื่อเรามาถึงและอาหารเช้าในตอนเช้า กาแฟที่ยอดเยี่ยม ข้อสังเกตหนึ่งคือเว็บไซต์กล่าวว่า ”อาหารเช้าฟรีข้างอินเทอร์เน็ตฟรี แต่เราได้รับแจ้งว่าไม่มีอาหารเช้าของเราไม่ฟรี เคาท์เตอร์

โรงแรมแห่งนี้อยู่ที่สนามบิน Jacksonville FL พวกเราเดินทางกลับบ้านในเซาท์ฟลอริดาและต้องการที่พัก 1 คืน สถานที่แห่งนี้สมบูรณ์แบบ สองราชินี สวย! ห้องพักขนาดใหญ่ ทานอาหารเย็นที่ร้านอาหารในที่พัก อร่อย! เรามีเค้กปูหอย (เป็นนิวอิงแลนด์เราพินิจพิเคราะห์) ฮ่า ๆ ๆ ซอสที่แตกต่าง แต่สุดยอด! ยังสั่งขนมปังแฟลตกับเห็ดและกอร์กอนโซล่าชีส มันอร่อย. การบริการดีเยี่ยม แอพ 3 รายการและไวน์ 2 แก้วราคา $ 53 เรารู้สึกว่าสำหรับอาหารคุณภาพสูงราคาก็ยุติธรรม