When we arrived, the employees are so friendly and upbeat that they even carried on till we checked out! We stayed in the suite with 6 of us and it was great. The room was huge, and very clean. Breakfast was delicious, and everyone was full, which was perfect before we got back on the road to Florida. Lastly, the location, we felt very safe in. And we appreciate the extra measure they take to continue that! We will def be back when we take another road trip to Florida again in the next year.
Upon arrival we were dubious about the location but they do have gated parking so decided to proceed. This hotel has been updated for the most part but I was very horrified upon checking in and getting ready to wash up when air and very dirty muddy water came gushing out of the sink. I let it run a bit and it did clear up but it was really shocking. The same thing happened with the bath when I went to take a shower, lots of air, mud and muddy water came out. The phone in the room did not work so I couldn't call the front desk. Because I was so tired and the water appeared to clear up I just went to bed. The beds are comfortable and pillows were good. The next morning when I went to check out I asked about the water issue and was told that unfortunately the City of Jackson doesn't inform the hotel when they are doing construction and they had been working right around the corner. REALLY? How does mud and and air get into the hotel system just because construction was going on? the hotel does offer a full breakfast but we were afraid to eat it not knowing about the water.
Red Roof Inn ได้รับการปรับปรุงใหม่เมื่อเร็ว ๆ นี้พร้อมพนักงานและเจ้าของใหม่ โรงแรมแห่งนี้ได้รับการปรับปรุงใหม่เฟอร์นิเจอร์ใหม่และเตียงที่สะดวกสบาย มันสะอาดมากและได้รับการดูแลเป็นอย่างดี พื้นที่ด้านนอกมีภูมิทัศน์ที่สวยงามแสงสว่างเพียงพอและปลอดภัย การปรับปรุงครั้งใหญ่ตั้งแต่วันก่อน ขอแนะนําอย่างยิ่งตั้งแต่เจ้าของใหม่ Bob Patel เข้ามา
Upon entering the hotel lobby, I was warmly greeted by Dionne. Her welcoming smile and delightful personality were not only noticed by me but also by the other guests present. Throughout the check-in process, Dionne exemplified the utmost professionalism. She assisted me and other guests with great care and attention, ensuring that our needs were met. To top it off, she finished the check-in experience by offering delicious freshly baked cookies. Dionne is the perfect representation of the Elite Sheraton Flowood Refuge Hotel !
ผผู้เข้าพักOk, my check in was phenomenal! Dee, who assisted us at check in is amazing. She is so helpful and friendly. I am so impressed with her. We needed a bottle opener and she whipped one out of her personal possessions and gave us her bottle opener. Later, when we needed another cocktail, she actually brought it to us in our room. What a sweet woman she is. She needs to be promoted! As for the hotel, very clean, nicely appointed and our beds were super comfy with plenty of amenities around. We will definitely stay here again when traveling through the area. Dee rocks!
The staff was wonderful and accommodating. Excellent front desk attendants and housekeeping. Actually everyone I ran into was very nice. My issue was with the toilet. It ran the entire time I was there. I called the front desk to tell them the water in back was running and it wouldn’t flush because it wasn’t filling up. They sent someone up to repair it, (he was even nice) but whatever he did didn’t work. He had to come back again and it still wasn’t right, but at least it flushed now. We just decided to keep the bathroom door closed so we wouldn’t have to hear the constant sound of water running all night. Other than that, the stay was pleasant. Hotel could use some upgrades. I might stay again if I’m in the area.
This motel is the best in town; it's clean and comfortable, the best option for my family, and when I come back to the city, I want to back to the same motel; my family and I are very impressions about the cost and the attention