รีวิว Bentley Hotel Bosphorus - Special Class

Everything was nice, the staf behavior was not great though

The service is very good and the room is very clean with daily room service. The only minus point is my window: I don't have any view when opening my window :)

Отличный отель, в прекрасном месте расположения. Номера чистые, большие, очень понравился матрас в номере

很好，前台也很熱心

Everything was good. Room was also clean. Breakfast was good. I highly recommend this hotel.location was near in the center of area. Taksim was also very near. Zoha guest relation was really guiding us and gave professional service. Will come again.

I highly recommend this hotel to anyone visiting Istanbul who wants to enjoy their time. The hotel is well-located, exceptionally clean, and the staff is wonderful—always smiling and willing to help. A special thanks to Arjen, who assisted us greatly with information and directions. Arjen, you made our experience memorable! With gratitude, Andreea & Farah! 😊

‏Honestly the stay was so horrible. The pillow had mascara stains on it. The floor had glitter on it?? The bathroom full of stains and oh my god the shower place was so narrow it’s uncomfortable. I was in tears when I saw the room as I paid the same amount for a room in Hilton or Radisson Blu. I was so frustrated and mad and when I asked for a refund for the rest of the nights as I will not stay there, they refused and started lying to me regarding *********** and refund. I had to make several complains and emails and calls to *********** ‏Honestly it’s still not resolved and I’m not sure if I’ll get my money back but I just want to tell people RUN! This hotel is probably a 3 star hotel but the treatment and the customer service I received was so awful. Also when I carefully started reading the comments on *********** there was something related to a female traveler that got harassed. I wish I had seen these comments before I booked.

Zoha and hilal make sure see this ladys they are amazing helpfull i am so happy with the stuff and hotel also its close distance to everything also the breakfast was amazing Very reasonable price and if you need anything just ask zoha and hilal

Eclxcellent staff, cleanliness, service, and location. Faten and Ismail are great helpers and facilitated a lot of my activities they are and very helpful. I highly commend this hotel in Istanbul. I was planning for 2 nights and I extended an additional night because of the service

Worst experience ever! I had to leave from the first day. The bed was too uncomfortable. The room too small. Totally different than the pictures they have put on booking And now they are refusing to give back a refund. I would never recommend anyone to go there. Unless you are up for a very very uncomfortable stay.

The hotel was very nice and in a great location with easy walking to shopping and nice dining. The breakfast was good. The staff were amazing. It is close to the metro station so easy to get to anywhere in Istanbul. Will stay again

The best hotel in Istanbul. Workers are amazing. I will recommend to everybody. My stay was perfect. Rooms are very clean and breakfast has many options. I will come again this hotel. They all so friendly.

There is very friendly and nice lady called Faten I recommend it for vacation and it is very very clean and it’s amazing location and we love love this hotel very much, I will definitely comeback again

So basically this place is clean with good location, but the staff are very unfriendly and mean, especially the lady there was really rude and loud, we have been into many hotels and the hotel staff try to be as friendly as they can, but was not the same here, the regular room is very expensive because its really small with poor views and loud voices coming from the air conditioners from the back, without breakfast so this was an average stay.