I arrived with my car and they have a special parking area in the mall what is very good. The room was very clean and good.
แปล
คำตอบจากที่พัก: Dear Guest, Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
Sherien
ห้องพักทวินปลอดบุหรี่
เข้าพักเมื่อ ส.ค. 2024
หวานกับคู่รัก
6 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 9 ต.ค. 2024
Very good hotel and nice staff.
Location is perfect, close to metro.
แปล
คำตอบจากที่พัก: Dear Guest, firstly We would like to thank you for choosing to stay in DoubleTree by Hilton Ümraniye. As a valued guest, your nice comments and appreciation about the hotel always encourage us. Hoping to welcome you back, I thank you very much for your appreciation and stay in DoubleTree by Hilton İstanbul Ümraniye.Regards, Hotel Management
ดูเพิ่ม
Ibrahim Shakeel
ห้องเตียงควีนไซส์สำหรับครอบครัว
เข้าพักเมื่อ เม.ย. 2024
ครอบครัว
7 รีวิว
2.7/5
โพสต์เมื่อ 17 เม.ย. 2024
Very average experience in this hotel, the bed was comfortable but the bathroom was very average not like a five star hotel. Plus point was it’s connected to the canpark mall avm so can just go down and enjoy in the mall
แปล
คำตอบจากที่พัก: Dear Guest,First, thank you for taking the time to share your experience. Your feedback is extremely valuable to improve our service quality and eliminate deficiencies. However, it really saddens us to see that your experience did not meet your expectations, we understand your disappointment in this regard, and we deeply apologise. The satisfaction of our valued guests like you is one of the most important priorities for us and you can be sure that we will take the necessary steps regarding your negative experience. We will work with our team to resolve the issues you experienced and ensure you have a more positive experience on your future visit. We will carefully review this experience to provide you with a better service. We sincerely apologise for the negative experience you have had again and would like to state that we will do our best to regain the trust of our valued guests like you.Sincerely regards,Hotel Management
ดูเพิ่ม
Ibrahim Shakeel
ห้องพักทวินปลอดบุหรี่
เข้าพักเมื่อ เม.ย. 2024
ครอบครัว
7 รีวิว
3.5/5
โพสต์เมื่อ 9 เม.ย. 2024
The hotel was more of a four star experience. The pool was open only for adults no children pool no suana
แปล
คำตอบจากที่พัก: Dear Shakeel,First of all, thank you for choosing our hotel. Your feedback is extremely valuable to improve our service quality and eliminate deficiencies. However, it really saddens us to see that your experience did not meet your expectations, we understand your disappointment in this regard, and we deeply apologise. The satisfaction of our valued guests like you is one of the most important priorities for us and you can be sure that we will take the necessary steps regarding your negative experience. We will work with our team to resolve the issues you experienced and ensure you have a more positive experience on your future visit. We will carefully review this experience to provide you with a better service. We sincerely apologise for the negative experience you have had again and would like to state that we will do our best to regain the trust of our valued guests like you.Sincerely Regards, Hotel Management
ดูเพิ่ม
omar
ห้องเตียงคิงไซส์
เข้าพักเมื่อ เม.ย. 2024
ทำงาน
11 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 19 พ.ค. 2024
It was a great stay and the hotel is very clean
แปล
คำตอบจากที่พัก: Dear Guest, Thank you for your feedback! We are very happy to hear that you found our hotel immaculate and our staff excellent. Ensuring the satisfaction of our guests is our top priority and we are very happy that we were able to fulfil your expectations. We appreciate your comments about the outdoor area and will take them into consideration for future improvements. We will be pleased to welcome you again soon. Regards, Hotel Management
ดูเพิ่ม
ผู้เข้าพัก
ห้องพักทวินปลอดบุหรี่
เข้าพักเมื่อ ม.ค. 2023
ทำงาน
1 รีวิว
4.7/5
สุดยอด
โพสต์เมื่อ 11 ม.ค. 2023
Perfect location and simply parking and entering for mall
แปล
คำตอบจากที่พัก: Dear Guest,Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
Veysel61
ห้องพักทวินปลอดบุหรี่
เข้าพักเมื่อ ก.ย. 2022
ครอบครัว
24 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 18 ก.ย. 2022
Nice hotel, clean rooms and helpfully staff. Easy to find and good location.
แปล
คำตอบจากที่พัก: Dear Guest Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
Mohammed AL Sarahin
เข้าพักเมื่อ พ.ค. 2022
ทำงาน
18 รีวิว
4.5/5
ยอดเยี่ยม
โพสต์เมื่อ 27 พ.ค. 2022
Very nice hotel, I advice to book.
Very clean, wonderful and quite location
แปล
คำตอบจากที่พัก: Dear Guest, Thank you so much for your wonderful review! It's truly heartening to hear that you enjoyed your stay with us. Delivering exceptional service and ensuring our guests have a memorable experience are our top priorities. We look forward to welcoming you back soon! Best regards, Hotel Management
ดูเพิ่ม
ผู้เข้าพัก
ห้องเตียงคิงไซส์
เข้าพักเมื่อ ธ.ค. 2022
ทำงาน
3 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 3 ม.ค. 2023
Super
แปล
คำตอบจากที่พัก: Dear Guest,Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
ผู้เข้าพัก
ห้องพักทวินปลอดบุหรี่
เข้าพักเมื่อ ธ.ค. 2024
ทำงาน
1 รีวิว
3.1/5
โพสต์เมื่อ 19 ธ.ค. 2024
房間的桌子自己壞了,玻璃掉下來碎了,要我們賠償5000里拉(約140美金),一個很簡陋的玻璃桌。
The table in the room broke itself, the glass fell and broke, and we had to pay 5,000 lira (about 140 US dollars) for a very simple glass table.
แปล
คำตอบจากที่พัก: Valued Guest,Thank you for your feedback. We always prioritize our guests' satisfaction while addressing any issues that may arise. The matter regarding the glass table was handled in accordance with our hotel policies, as these types of damages are resolved based on standard procedures.We appreciate your understanding and cooperation and look forward to welcoming you back to our hotel.Kind Regards,Hotel Management
ดูเพิ่ม
ผู้เข้าพัก
ห้องพักทวินปลอดบุหรี่
เข้าพักเมื่อ ธ.ค. 2024
คนเดียว
28 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 11 ม.ค. 2025
最主要是位置不錯,電梯可以直達購物中心,裏面吃喝玩樂購物超方便,下次必須還是這裏。購物中心太近了
แปล
คำตอบจากที่พัก: Dear Guest, Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
คำตอบจากที่พัก: Dear Guest, firstly We would like to thank you for choosing to stay in DoubleTree by Hilton Ümraniye. As a valued guest, your nice comments and appreciation about the hotel always encourage us. Hoping to welcome you back, I thank you very much for your appreciation and stay in DoubleTree by Hilton İstanbul Ümraniye. Regards, Hotel Management
ดูเพิ่ม
ผู้เข้าพัก
ห้องเตียงคิงไซส์
เข้าพักเมื่อ พ.ย. 2024
คนเดียว
2 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 18 พ.ย. 2024
Çok temiz, çok düzenli. Kesinlikle kaliteli hizmet.
แปล
คำตอบจากที่พัก: Değerli Misafirimiz, nazik geri dönüşünüz ve puanlamanız için çok teşekkür ederiz. Siz değerli misafirlerimizin memnuniyeti bizim için son derece önemlidir. Bir sonraki konaklamanızda da sizi otelimizde karşılamaktan memnuniyet duyarız. Saygılarımızla, Otel Yönetimi.
ดูเพิ่ม
-IC
ห้องเตียงคิงไซส์
เข้าพักเมื่อ ส.ค. 2024
คนเดียว
16 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 4 ต.ค. 2024
güzel otel, ilgili çalışanlar. güzel bir konaklamydı. teşekkürler.
แปล
คำตอบจากที่พัก: Sayın Misafirimiz, Doubletree by Hilton İstanbul Ümraniye’yi tercih ettiğiniz ve otelimizdeki deneyiminizi bizimle paylaştığınız için teşekkür ederiz. Hizmetlerimizden memnun kaldığınızı öğrenmekten mutluluk duyduk. Sizi en yakın sürede tekrar Doubletree by Hilton İstanbul Ümraniye’de ağırlamak dileklerimizle.Saygılarımızla,Otel Yönetimi
คำตอบจากที่พัก: Dear Guest Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management