I dont remember when was the last i ever wrote a bad review and unfortunately i am forced to as our experience was one of the worst. Having paid an amount of almost USD 900$ it was certainly not worth it. we had booked a superior King room and requested way in advance for a nice view. We were given a room with the wall of the Mosque right Infront which was quite claustrophobic. After requesting for a change, they moved us to another room in their main reception building with absolutely no view and all blocked with walls. Not having much of a choice we had no choice but to stay back in this room.
Feedback of the Hotel and the room 3111: Hilton a brand that is known to be a 5 star had towels that were torn. The quality of towels were like any basic 2-3 star. The water was clogging and all coming out from either the shower or the toilet area, whenever you use it making it very uncomfortable with water leakage. A terrible sewage stench was coming all the time in the toilet. I understand this is an old hotel however pricing to a point where the comfort is being compromised is not acceptable. I was so looking forward to this stay and was a total disappointment. There are no elevators in the entire property. so those who stay on 2nd floor will have to walk up and down each time they need to go out.
Facilities: Another big disappointment was to use the Jacuzzi as hotel guests is Chargeable which was surprising as well EUR 50-70. All this should have been mentioned in the hotel description as all over the world the facilities are free for guests usage other than SPA (massages) which is chargeable.
Location wise: definitely not for the elderly as it is at a steep hill so to get up to the room and go down would really be a challenge and each time you may have to call the buggy service.
STAFF were kind. only good thing perhaps.
PLEASE MAKE A CHANGE FOR THE BETTER ESPECIALLY BECAUSE YOU ARE CHARGING A GOOD AMOUNT FOR THE ROOM!!! AS FOR US we do not recommend this hotel at all.
แปล
Laura geagea
ห้องซูพีเรียร์ เตียงคิง
เข้าพักเมื่อ nov 2023
ครอบครัว
4 รีวิว
4.5/5
ยอดเยี่ยม
โพสต์เมื่อ 14 nov 2023
Really nice hotel in the heart of the sultanahmet area. Very very convenient if you want to spend a few days exploring the area and the top sites (Aya sofia, Blue mosque, Topkapi palace etc)
2 super nice cafe areas.
the hotel is across a big area, better to stay closer to the reception that is across from the Sultan Hurrem Hamam as it will save you having to take a golf cart everytime you need a taxi.
แปล
Datin Sri Nor Harlina
ห้องพักพร้อมเตียงคิงไซส์
เข้าพักเมื่อ lug 2023
ครอบครัว
150 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 29 lug 2023
Nice hotel with a very good services provided by the staff. Near to Hagia Sofia, Blue Mosque, Sultan Tomb and bazar.
แปล
Katrina
ห้องพักพร้อมเตียงคิงไซส์
เข้าพักเมื่อ nov 2023
หวานกับคู่รัก
4 รีวิว
4.5/5
ยอดเยี่ยม
โพสต์เมื่อ 4 nov 2023
If you need a very quiet place to stay, this is not your place. It located right next to Hagia Sophia, some rooms are right next to the tramway so it wouldnt be as quiet until 11pm. Walking distance to most of the attractions in old city, service was great. Breakfast has a selection of international or traditional Turkish, breakfast could be better.
แปล
ผู้เข้าพัก
ห้องพักพร้อมเตียงคิงไซส์
เข้าพักเมื่อ feb 2023
ครอบครัว
2 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 8 feb 2023
Fantastic location.
Can walk to get to a tonne of places and convenient to catching the metro.
Would I stay here again? Yes !
Would I recommend it to others ? Yes
Cannot say enough good things about this hotel .
Have dinner there too !
แปล
Swann
ห้องซูพีเรียร์ เตียงเดี่ยว 2 เตียง
เข้าพักเมื่อ feb 2023
ครอบครัว
6 รีวิว
3.7/5
โพสต์เมื่อ 23 feb 2023
Very good hotel in a stunning location. The two first days were great. But they charge 50 euros for the use of the indoor swimming pool/jacuzzi without prior notice, after telling me it was included in the room charge at the beginning. Gym is not well equipped. Breakfast room is small. Staff is friendly and efficient. Very attentive and nice at the beginning, much less towards the end. The last day they forgot to replace shampoo and shower gel, and I had to call to get some.