คำตอบจากที่พัก: Dear Guest,Thank you for taking the time to share your positive feedback! We appreciate your kind words and look forward to welcoming you back for another great stay in the future.Warm regards,CRM AKKA Hotels
คำตอบจากที่พัก: Dear Hashir Noor,Thank you for taking the time to share your feedback! We're thrilled to hear that you found our staff amazing and helpful, and that you enjoyed the spacious and clean room.We appreciate your constructive comment regarding room service and will work on improving our efficiency to ensure a quicker response in the future.We hope to welcome you back soon for an even better experience!Warm regards,CRM AKKA Hotels
คำตอบจากที่พัก: مهمان عزیز،از اینکه نظرات خود را با ما به اشتراک گذاشتید، بسیار سپاسگزاریم. خوشحالیم که از موقعیت مکانی و صبحانه هتل راضی بودید و تمیزی اتاقها نیز مطابق انتظارتان بوده است.در مورد شارژ آب، مایلیم توضیح دهیم که هر روز ۲ بطری آب به صورت رایگان در اختیار شما قرار میگیرد و برای درخواست بیشتر هزینهای اعمال میشود. همچنین، مسواک و خمیردندان به عنوان سرویس رایگان ارائه نمیشوند. از اینکه این مسائل باعث نارضایتی شما شدهاند، متاسفیم و امیدواریم در آینده تجربه بهتری در خدمت شما باشیم.با احترام،CRM AKKA Hotels
คำตอบจากที่พัก: Dear Guest,Thank you for your feedback and for taking the time to share your experience. While we're glad you stayed with us, we’re truly sorry to hear about the issues with noise and the washroom. Please rest assured that we have shared your comments with our team, and we are working on resolving these concerns for future stays.We appreciate your feedback and hope to have the chance to offer you an improved experience during your next visit.Kind regards,CRM AKKA Hotels
คำตอบจากที่พัก: We would like to take this opportunity to explain our deposit policy, which is in place to ensure a seamless and pleasant experience for all our guests.Upon check-in, a deposit of 100 EUR / USD / GBP or 3700 TL* is required. This deposit can be provided either in cash or through a pre-authorization hold on your credit card.This deposit serves several important purposes: it helps prevent unauthorized check-outs, discourages smoking in our rooms, and allows us to manage housekeeping operations effectively. This, in turn, enables us to better accommodate guest requests, such as early check-ins.Please note that the deposit will be fully refunded after your check-out, following a brief inspection of the room to ensure that everything is in order and there are no outstanding charges or damages.We appreciate your understanding and cooperation in this matter.*The Turkish lira equivalent may vary depending on exchange rates.Best regards,CRM AKKA Hotels
คำตอบจากที่พัก: Dear Guest,Thank you for taking the time to share your feedback with us. We’re glad to hear that you appreciated the convenient location of our hotel near Taksim Square.We apologize for the noise you experienced during your stay. Your comment regarding the window and street noise has been noted, and we will certainly consider your recommendation for a higher floor on your next visit to ensure a quieter room.We hope to welcome you back again soon and offer you an even more pleasant experience.Kind regards,CRM AKKA Hotels
Vinshu
ห้องสแตนดาร์ด ไม่มีวิว สไตล์ฝรั่งเศส
เข้าพักเมื่อ มี.ค. 2024
ครอบครัว
13 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 14 เม.ย. 2024
ทำเลดีมาก
ข้อความต้นฉบับแปลโดย Google
คำตอบจากที่พัก: Уважаемый гость,Спасибо, что нашли время поделиться своим положительным отзывом! Мы ценим ваши добрые слова и с нетерпением ждем возможности снова приветствовать вас для еще одного прекрасного пребывания в будущем.С наилучшими пожеланиями,CRM AKKA Hotels