"I stayed here for two nights during the World Cup weekend and paid about $366. Unfortunately, I don’t feel the stay was worth the price.
When we arrived, the room key cards weren’t working, so hotel staff had to escort us upstairs and manually let us into our room after we had already carried all of our luggage. That was a frustrating way to start our stay.
The elevators were also malfunctioning. Each time we needed to use one, we had to call the front desk so an employee could operate it remotely. Having both the key card system and the elevators not functioning properly is a major inconvenience, especially for a hotel charging premium rates during a busy event.
What disappointed me the most was the way my concerns were handled. I asked whether the hotel would consider some form of compensation for the significant inconvenience. Instead of showing any empathy or offering a solution, I was essentially told that if I wanted my money back, I could leave. As someone who had driven 16 hours from out of town, that wasn’t a realistic option.
I later contacted Trip.com to express my concerns, and the overall experience left me feeling that customer service was lacking when guests raised legitimate issues.
The room itself was acceptable, but the combination of the broken key card system, unreliable elevators, and dismissive customer service made this a disappointing stay. I would not choose to stay here again."
"นำห้องครัวของคุณมาเอง ไม่เลว มีซุปเปอร์มาร์เก็ตอาหารขนาดใหญ่ฝั่งตรงข้ามถนน! นอกจากนี้ยังมีโรงแรม My place อยู่ข้างๆ ถึงแม้จะใหม่แต่ก็ยังไม่ดีเท่าที่ควร"
I had a wonderful stay at this hotel. The staff were friendly, the room was clean, and the location was very convenient. I would be happy to stay here again.
I am staying in room 134. The receptionist in the morning was very kind, and the cleaning staff were very diligent. The room was very clean and comfortable. I will definitely come again next time. Excellent!
Motel lobby and breakfast area both closed in February 2023 door signed “closed due to Covid”. Appears real reason is just to save upkeep cost. Cold breakfast consists of 2 bars a package of low cost muffins and a tangerine. Room had missing facial tissues, missing wash cloth, stained carpet, damaged window covering. Dogs allowed and I got to listen to a barking dog all evening. Needless to say I’m going to choose other lodging in this area in the future.