"Front desk service was excellent. Priscilla was extremely helpful.
I did eat crap not noticing the door had a 3-5 inch lip at the entry in the dark and bashed my eye, but I don't blame your establishment for that, it was a major issue though, like 1/4 in h gash. I was c Erying a couple bags and just got bashed."
"El Royal Lahaina es un hotel ubicado en un entorno ideal para parejas. Dispone de muchas actividades como clases de hula que vale la pena aprovechar o conciertos en un entorno relajado y romántico a la luz de la luna. En las noches es ideal tumbarse delante de la playa a observar las estrellas. Nos ha gustado mucho hospedarnos aquí. Mahalo!"
"Quite a nice hostel with helpful and friendly staff. Accommodation well organized, detailed information sent in advance by email. Access to the hostel and room by individual code. Mini breakfast with coffee included, kitchen available if someone wants to cook something themselves. During rush hour you have to wait a bit for a bathroom. Without your own car, access by buses (to the transit center they go about every 30 minutes)."
"Don’t get breakfast package, they don’t serve breakfasts anymore, but they still charge you in the reservation. Also, they don’t refund that portion. They also don’t clean up the rooms unless you get a week or more, and they only clean it once. Some staff aren’t very friendly, like the towel guy. Nice views though and nice pool."
"Hotel war glaub das beste auf der Insel. Leider finde ich völlig überteuert. Wir zahlten 227 Euro und dafür muss ich sagen hätten wir mehr erwartet. Im Zimmer waren viele kleine Käfer. Ggf.Kackerlaken. Die Wände nur in Total Weiss. Nichts hawaiianisches. Der Pool sehr gut, aber keine Liegen zum liegen und alles komplett in der sonne. Barfuss gehen unmöglich. Man verbrennt sich die füsse. Sachen musste man in den Stühlen der Hotelbar legen. Alles etwas umständlich und nicht grad eines tollen -Resorts. Check-In war schnell und nett, aber mehr auch nicht. Also es war okay, aber mehr nicht"
MManaSuisseVery nice hotel right on the beach but lots of rocks there therefore have to walk a bit to get to a part of the beach with no rocks. Strong waves and currents in winter so not good for young kids or beginners swimmers but good for surfing and boogie boarding. You can see turtles swimming near the beach and further afar lots of whales from December to March. Hotel have many swimming pools (and one fun slide) but only like 3ft deep so good for kids but a bit boring for adults. Only one restaurant, it's Duke. And one small shop selling Starbucks coffee. Our unit was on 10th floor in the main building and had a big balcony with a beautiful view on West Maui Mountain. We had a very pleasant stay in this location and would love to come back!
ผผู้เข้าพักWell it’s just time for a renovation at the Grand Wailea. All the little slides to connect each pool are closed. The Grotto spa is closed. Phone in the room didn’t work and keys stopped working on the first day for the door. With that said it’s still a nice place and can still have plenty of fun. If you haven’t been in a year or more, you will probably be disappointed. We normally go every year for at least one day and it’s slowly declining. The attached pic is considered ocean view just for reference.
DDENNISGood location but lacks some privacy
The hotel is in a great spot — right on the beach with beautiful ocean views just steps away. Perfect base for exploring South Maui and chilling at Keawakapu Beach.
However, the room was a bit smaller than expected, and the biggest downside was the huge glass window facing the hallway — everyone walking by could see straight inside unless we kept the curtains closed all the time. Felt a bit awkward.
Overall still a decent stay because of the location and beach access, but definitely could use some improvements in room layout and privacy.
KKasia ZürichIt’s a nice resort in a great location, however plenty of hidden fees, we paid for breakfast which wasn’t anything special, scrambled eggs from powder, coffee was pretty bad and weak and you had to pay extra which we only learned about when we paid 160$ for breakfast. Lack of healthy food and not suited for people who eat healthy unprocessed food.
I really liked the towel service, it was very convenient. Our room this time however (we stayed in the same hotel a week earlier) was not as great as our previous, it was more used, the fridge constantly leaking, and the air con did not work as well as in the previous room (it was ground floor with garden)
And the worst thing was, I requested a quiet room but we got one of the connected rooms and we could not fall asleep till round 23:00 when a screaming family next door finally put their kids to bed. It was really noisy. Big plus for the pools and hot tub. They really were nice
ผผู้เข้าพักWe arrived late in the evening after a flight from the mainland. The lady that checked us in was amazing. She was so welcoming and helpful. Her service made our stay wonderful. The pool area and beach were like a five star resort. Rooms were in need of renovation but location was great.