"I think the maids need to ask if a guest is in need of anything, when they don’t have to clean the room daily. I know that they didn’t ask at all . So the guest is then responsible to ask for extra towels or toilet paper. It only takes a minute to make sure the guest has enough towels & anything else."
"Check in was 3:00pm. I arrived at 5:15pm.
There is no map of hotel and parking around hotel available for guest to review. Took 15 minutes to fine a hotel layout which didn't help.
Walked into a used room. Nobody cleaned it up by 5:30pm
I was told it would be 30 minutes at least to clean it up. Manager complained about higher workers (not my problem).
Phone in room was flashing red light for messages, but there was not messages. Front desk person came up to verify it was not working correctly and took phone out of room.
Sink dripped water all night. Put hand towel in sink to quiet the noise.
Harley Davidson bar within 100 feet of hotel and the noise echoed through room most of night.
Only things good was staff listening and responding and the breakfast. Bananas went quickly."