โรงแรมพร้อมWifiในคราวเลย์

"Terrible attitude from the front desk staff. The clerk managed to mix up the rooms allocated to our party and then, rather arrogantly, blamed us for swapping rooms, when in reality I had to change rooms because the heater in the original room was not working. I even apologised in case there had been any misunderstanding after a long journey, but instead of trying to resolve the situation professionally, she replied that she was also tired. To make matters worse, it later became clear that the confusion stemmed from the room allocation system itself, with room numbers being noted on a piece of paper with handwritten markings. If it had not been for the other member of staff, who remained calm, understanding, and helpful throughout, I would have packed my belongings and left immediately. This is simply not the right way to treat paying guests. Customer service should focus on resolving problems, not shifting blame. Unfortunately, this experience left a very negative impression of what could otherwise have been a pleasant stay"

"My stay at the Radisson RED London Gatwick Airport was genuinely an excellent experience and a perfect way to begin my journey. As someone who values comfort, cleanliness, convenience, and professional service when staying near an airport, I found this hotel to be an outstanding choice for anyone travelling through Gatwick, especially for an overnight stay before an early flight or after a long journey. From the moment I arrived, the hotel made a very positive impression. The atmosphere is modern, stylish, and welcoming, with a fresh concept that stands out from many traditional airport hotels. The décor throughout the hotel feels vibrant and contemporary, creating an enjoyable environment that feels both relaxing and professional. It immediately gives guests a sense of comfort after the stress and fatigue of travelling. One of the highlights of my stay was the exceptional service provided at reception, especially by Patrick. He was a genuinely kind, professional, and extremely helpful member of staff who made a noticeable difference to my experience. Patrick was supportive, approachable, and always willing to assist with any questions or requests. His friendly attitude and professionalism created a welcoming atmosphere from the start and made me feel valued as a guest. In today’s hospitality industry, it is not always easy to find staff members who go above and beyond, but Patrick certainly did. His positive attitude and willingness to help deserve special recognition, and I truly appreciated the effort he made to ensure everything went smoothly during my stay. The check-in process itself was smooth and efficient, and the reception team overall were friendly and professional. Good customer service can transform a hotel experience, and this hotel clearly understands the importance of making guests feel comfortable and welcomed. The room was modern, exceptionally clean, and thoughtfully designed. The bed was extremely comfortable, which is one of the most important aspects of any hotel stay for me. After a long travel day, having a peaceful and comfortable room made a significant difference. The blackout curtains helped ensure a good night’s sleep, which is especially valuable before an early morning flight. The room also included practical amenities such as tea and coffee facilities, a smart television, excellent lighting, and a comfortable setup that felt modern without losing functionality. The bathroom was spotless and featured a spacious shower along with quality toiletries, making the stay even more enjoyable."

"Front office staff all great. Nice gym. Rooms refurbished, neat and clean though a bit small. Only complaint is the housekeeping. A little spotty. One of the day no housekeeping despite hanging the housekeeping required card outside the door the whole day. And then 2 of the days they just removed the rubber mat for the bath tub. I asked reception to for it to be replaced and they gave me fabric floor mats instead of rubber mats. So in all, will recommend for the location if you wanna stay around the airport but not at the airport. There is a small town Crawley for food, malls and supermarket within walking distance."

"Good hotel to stay in for business / if you’re flying out of gatwick. Took a chance to walk into crawley which may seem odd to some, but it’s a pretty nice city at night. Good walking areas, pubs, shopping centres, restaurants. Hotel is clean, room spacious, shower is well pressurized which was nice after travelling. Decent working areas."

"If you’re looking for a budget friendly place near Gatwick airport, it’s a great place. They have all the basic amenities and friendly staff. It’s quite deep in the heart of a residential area so it’s advisable only if you drive."

"Affordable and punches well above its weight when it comes to amenities. The location is incredibly convenient—there’s a bus stop just a minute’s walk away with direct service to Gatwick, plus a hotel shuttle option if you prefer. The room itself was spotless, with effective air conditioning, clean bathrooms, and comfortable beds. The lobby has a stylish, hipster travel vibe that adds a cool touch to the overall experience. I’d happily stay here again next time I’m flying out of Gatwick"

"การสื่อสารไม่ราบรื่นในตอนแรก ฉันจองห้องพักแล้ว แต่ทางโรงแรมบอกว่าระบบไม่รับข้อความ ลูกค้า Ctrip ประสานงานกับโรงแรมอย่างรวดเร็ว ทางโรงแรมขอโทษและอัพเกรดห้อง การเข้าพักที่น่าพอใจ โรงแรมอยู่ห่างจาก Seven Sisters Cliff หนึ่งชั่วโมงโดยรถยนต์ และครึ่งชั่วโมงจาก Heffburg เป็นทางเลือกที่ดีสําหรับการพักผ่อนโดยรถยนต์"

"โรงแรมอยู่ติดกับทางด่วนกลางไปแบลตัน เราลดเวลาไป Seven Sisters Cliff ครึ่งนึงเพื่อให้สามารถไปถึงจุดชมวิวได้เร็วกว่านี้ การบริการลูกค้าที่อบอุ่นและเอาใจใส่ ที่จอดรถสะดวก เป็นที่พักที่ดีมาก!"

"หลังจากสัมผัสกับเมอไรด์ใน Gatwick ในตอนกลางคืนฉันจองห้องพักในนาทีสุดท้ายและฉันไม่รู้ว่าสถานที่นี้แยกจากกันแค่ไหน มันมืดและเงียบมากห้องพักไม่มีเครื่องทําความร้อนกาต้มน้ําร้อนเป็นสนิมและลอกออก ยังคงสําหรับราคา สถานที่ที่ดีมากใกล้สนามบินที่มีโทรศัพท์ให้โทรไปปิดรถ United โดยตรง"

"The hotel was too far from the Airport, the room was moderate but there was no facility for a disable person to use the bathroom. The bathroom has no heating which made it very hot. They do not allow customer to take food into the room as they don’t offer room services. The staffs were very respectful."