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The Arras Ibis Styles was the last hotel on our driving 'Tour de France' during May, we stopped at hotel/Logis in Normandy, Angers, Bordeaux, Narbonne, Lyon and Dijon, my wife and I both agreed that the Arras Ibis Styles hotel is perfect, its style, decor, public areas are superb, breakfast choice and service were perfect, however what makes the hotel perfect is the staff, all staff were excellent but the lady receptionist who checked us in arrived back at work while we had an early breakfast with a big smile on her face, this speaks volumes to us, please pass on thanks to all staff

Staff is nice and so tidy and neat, the hotel facilities are in good conditions and everything is good except need driving to Berk for dining.

การเข้าพักที่ยอดเยี่ยมในโรงแรมสปาแห่งนี้ พนักงานที่น่ารื่นรมย์ และอาหารเช้าที่หลากหลายและหลากหลาย มีสปาหนึ่งชั่วโมงต่อวัน แต่ต้องให้ความสนใจกับช่อง (ซึ่งในที่สุดหลีกเลี่ยงการตาบอดของสปาและช่วยให้ผ่อนคลาย)

Great location short drive from the Ferry Port. Check in unfortunately not until 1600 although could check in earlier for a charge Beautiful Chateau. Pleasant gardens but not overly manicured lawns and wooded areas. Public rooms beautifully restored and furnished. Bedroom was on the 2nd floor with a view over the front lawn and was nicely furnished with a large comfy bed although the room was small with one chair and no work surface fridge or air conditioning but fan available . The en suite bathroom had no shower curtain and an unpleasant smell of drains not unusual for France. No lift two flights of stairs to 2 nd floor rooms final flight steep. Difficult for someone with even minor mobility problems. Breakfast not included but good continental provision with the addition of scrambled eggs and sausages. Dinner superb although very limited menu choices. Exquisite presentation and service. Good value accommodation in a lovely location. Would recommend highly.

Nice location however the hotel car park it is not well signposted. Average breakfast for the price. No drawers in the room no minibar or fridge, very basic amenities for a 4 star hotel. The shower door in the bath went beyond the bath edge and allow water to go on the floor creating a paddle in the bathroom. The restaurant was a bit of a disappointing experience considering the price to pay for a mediocre dinner. The staff are completely oblivious to guests requests or suggestions. We ordered the deep fried squid and they were just served as finger food, piping hot when I asked for a plate to transfer the squid from a napkin cone with kitchen foil propping the squid to make it look plentiful, I was told tge you have to eat it with your fingers??. Pepper steak that tasted and looked terrible, the steak was cooked to the right temperature however burned on the outside, the so called peppercorn sauce was just a pan wash, no pepper at all, no stock or seasoning, it tasted like water and salt. I had a bottle of red Burgundy that I drink regularly and to my dissatisfaction on tasting the wine it was unbalanced, when I pointed this out to the staff, the wine was taken away somewhere in the back, the waitress then returned to say that her colleague had said that the wine was fine and that decanting it would correct the wine. The decanter was clearly chipped on the rim and I objected and requested at the least a non chipped one. The wine didn’t correct. Apart from the company of my wife and the garden surrounding all the rest was very unlike of what a 4 star hotel’s restaurant should provide. The grounds of the hotel are very relaxing and comfortable,

A great option for a short stay in Calais. The hotel is clean, modern, and conveniently located with easy access to the city centre and ferry terminal. Check-in was smooth, and the staff were welcoming. The room was quiet and comfortable, with everything we needed for a good night’s rest. Excellent value for money — would definitely stay again.

Lovely hotel. Although the staff were extremely friendly at reception, there was an issue with them saying I hadn’t paid and I had paid directly through Trip.com, there was no questions on checking out and just had to pay the city tax. Lovely big room which had an upstairs and balcony, think it was a family room as beds upstairs. Be warned the bath is very high and I fell out of the bath because I am short! Even my partner who is over 6 foot said it was high. Very clean, nice bar staff at bar. Swimming pool is nice but did get extremely busy. It is quite a walk from from the town 15-20 mins. Would go back and stay again.

Wir haben dieses Hotel aufgrund der hervorragenden Lage in der Nähe des Eurotunnels gewählt und wurden nicht enttäuscht. Für Reisende, die eine unkomplizierte Anbindung suchen, ist es ideal. Das hat uns gefallen: Personal: Sehr freundlich und hilfsbereit beim Check-in. Zimmer: Die Zimmer waren sehr sauber und für einen kurzen Aufenthalt überraschend gut ausgestattet. Lage: Man ist in kürzester Zeit am Terminal, was den Stress am Morgen deutlich reduziert. Zu beachten: Frühstück: Wir konnten das Frühstück leider nicht testen, da wir bereits sehr früh aufbrechen mussten. Für Frühabreiser ist das Hotel aber dennoch absolut zu empfehlen. Badezimmer: Die Dusche war etwas „gewöhnungsbedürftig“ bzw. von der Handhabung her ein wenig komisch, aber für eine Nacht völlig okay. Fazit: Ein solides, sauberes Hotel für alle, die eine Nacht vor der Tunnel-Durchquerung verbringen möchten. Wir würden hier definitiv wieder übernachten!

Front desk staff, Tiddy, waited me one hour after the usual closing time. He speaks fluent English and is very friendly. The parking is a little tricky. If you’re lucky, you can park your car free of charge after certain hour until 8:30 next morning on the street in front of the hotel. After 8:30, paying for two more hours at the machine, you can park till 10:30. I like the device which blows out hot air in the bathroom. Other amenities are very basic. Minimal in my opinion. I gave a 5/5 considering the price and the service I received.

Very close to the train station. I had a room with an ensuite/ private bathroom. The water was hot, but it needed a new shower head. It was leaky. The room is clean and big enough 1 person,maybe 2. Good security. Coded gate access after hours and a different coded entry into the building.