"Good customer service from Natalia in reception. I had a tour early morning and couldn't get breakfast but she told me to get a breakfast box as it is the policy. Unfortunately, for dietary reasons what was offered the next morning was not ideal. She then told me to go to breakfast and get what would be there as well as a hot milk /coffee from the coffee machine or even buy a capuccino, latte from the waiter. However, to my surprise, the next morning, a waiter called Alfredo, was so rigid and not flexible at all. I arrived 15 minutes before breakfast and refused to serve me any hot drink. For someone who stayed 3 days, a bit of flexibility would have been welcome. Alfredo, you let NOVOTEL down."
"Muy linda experiencia en las dependencia del hotel, ofrece confortable habitaciones, excelente vista al Morro, al litoral, a la ciudad.
Posee variedad de servicios.
Spa
Masajes
Piscina temporada y exterior
******, a parte de la posibilidad de jugar, cuenta con presentación en el show de diversos artistas, karaoke, música ambiental, bar y algunas preparaciones culinarias.
Desayuno continental ( Todo muy rico
Boulevar con variedad de gastronomía de varios países, donde puede degustar sabrosas preparaciones .
Se destaca la limpieza de todas sus espacios y lo importante excelente atención de su personal.
Volvería mil veces.
Muy contentos
Fue muy linda experiencia.
Muy conformes
Familia Baradit Paredes."
Located in Arica, about 25 minutes from the airport, Hotel Gavina Express Arica features spacious rooms with LCD cable television and free WiFi throughout.
Hotel Gavina Express Arica is a 4 story building. All rooms are carpeted and include a private bathroom. Some rooms offer city views.
Breakfast is served at the breakfast room. With its convenient location, restaurants and bars are in the direct surroundings from the hotel.
Major tourist sites are within a short walk such as San Marcos Cathedral and Mar de Arica Museum. The beach is located 4 blocks from Gavina and the nearest casino is 2625 feet away.