At Alphotel Innsbruck, exceptional service and top-notch amenities create a memorable experience for guests. Remain linked during your visit by utilizing the complimentary internet access available.The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with luggage storage and safety deposit boxes provided by the front desk services.Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with linen service to improve your stay.At Alphotel Innsbruck, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay.In select rooms, the hotel offers visitors access to mini bar. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and towels for your convenience. Each morning at Alphotel Innsbruck, a scrumptious, homemade breakfast kick-starts the day.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.During your stay at hotel,...
Jjobs_672023.04.09
The Alphotel Innsbruck is probably the worst hotel we've ever stayed at! But we had no choice since we were on a tour package and this was the hotel that Gate1 chose for our itinerary. We weren't the only tour members who did not have a good stay at this hotel. Our tour group had a long day and we were scheduled to arrive late so we were all pretty tired when we arrived. Unfortunately the room we were assigned to didn't even look or feel exceptionally clean and I'm surprised I didn't take photos of the room! Comparing posted photos of the rooms on TA our room looked much older and didn't even have a real chair, but only one of those small round ottomans. And that ottoman was dirty and stained, so we didn't want to sit on that! The bedspread had that ”ick” factor, so we removed it but at least the sheets were clean. Carpet looked grungy so we made sure to wear our slippers and not walk barefoot on it. Regret not taking pictures of the room now. We've stayed at hotels with older or ”tired” decor but they were at least neat and clean, but not at this hotel! Now the ”fun” part was our bathroom door. I was getting ready to take a shower and went into the bathroom, but wanted to use my own soap and toiletries, so I went out of the bathroom and my husband (who was standing in front of the bathroom, looking at the closet or something right across from the bathroom) shut the opaque glass bathroom door. I went back to the bathroom and tried to open the door and it was locked! It was one of those simple privacy type locks where there's usually a pinhole that you can usually press and it'll pop open. Unfortunately, there was no pinhole but a screw so I tried twisting the screw but the door remained locked. Husband tried but it kept turning and he didn't have any tools so he called the front desk and they sent the maintenance guy up. The maintenance guy looked at the door and tried twisting the screw with the same results and said he needed to go get his tools. He returned with his small toolbox and tried several screwdrivers, with no luck. Then he tried using a small drill to remove the screw and still couldn't get the door unlocked. Meanwhile, we were sitting on the bed and watching tv since there was nothing else we could do. I texted our friends who were also traveling in the tour group and assigned to the room right next door to let them know what was happening. And to apologize to them for the loud racket, as the maintenance guy went and got his large power drill and was basically removing the entire door knob and panel. So the guy had to destroy the whole door knob panel because the door lock screw or nut inside the panel was probably stripped and couldn't unlock or open the door; so if I was on the other side of the door I would have been stuck in the bathroom! Other hotel guests across the hall were opening their doors to find out what the loud racket and noises and disturbance was. This whole problem took the poor m
Comfortable rooms, great service and good facilities. The bar, pool area and reception all are lovely. Just round the corner to the old town and shopping, restaurants very close by. You can walk to the funicular station for Nordkette. I was very impressed with the excellent service at reception and the bar
Room very basic but generally adequate. Plus points: God location, nice lobby area and staff were friendly. WiFi seemed ok for me. Negatives: far too warm overnight especially with the very heavy duvet which is the only bedding available, had to leave the window open even though it was -9 C outside, this meant it was very noisy. Not enough pillows, 1 very flat pillow makes for an uncomfortable night for people used to more. I kept migrating to the divot in between the two narrow single beds making up the double as the curve in the mattresses was very pronounced. Not the cleanest room. Little sound proofing inside and very noisy from adjacent rooms. Could hear the person above coughing / sneezing / walking around and even zipping their suitcase at 6am!
We had a very comfortable stay in a triple room overlooking the mountains and the gardens and houses and apartments at the back of the hotel. It was quiet at night, and we all slept comfortably. The room is well proportioned for a family of three. My only quibble is that the beds could do with more than one pillow per person; and a coffee/tea station is need for the price that is charged per night. The bar downstairs is very nice for an evening drink. The staff are very friendly and helpful. The hotel is close to all amenities. I can't vouch for the breakfast as we didn't book breakfast, and we went to the local cafe Ruetz around the corner on the little square which is fabulous.
ผผู้เข้าพักWe had even to the Innsbruck hotel 3 years ago when major works were being carried out at the hotel .After recently going back to the hotel I have found it has become better .Our room was perfect breakfast was perfect and the staff very helpful nothing was to much for them .The bar teams were very good and would always serve bar snacks.The reception team were brilliant.They gave us advice ro the places we might like to visit.I will be recommending to all my friends and family .Summery. Very high quality at an affordable price
MMei YinStunning view from the room! We enjoyed our breakfast with that beautiful landscape even though we arrived there in the mid-night by self-check-in arrangement. Delightful design of room made our stay joyful and comfortable.
If you are looking for a great hotel offering excellent value for money right in the heart of Innsbruck look no further. The location is perfect with the hotel being right on the main square of the town and all major sites no more than a 15 minute leisurely walk away. It is a new hotel and the decor and furnishings are of high quality. The staff are knowledgeable, friendly and efficient and speak a wide variety of languages. They will go out of their way to assist with any requests. The breakfast is fantastic, particularly with wide variety of fresh fruits and yoghurts. It is great value for money.
The hotel is on a hill on the other side of the Inn, in an alternative quarter of Innsbruck - a pleasant surprise. Trendy bars & curious workshops/ craft shops are all nearby. Our room was warm - almost overheated, and apart from the fan which rumbled once you switched the bathoom light on, and the dearth of sockets to charge a phone, everything was decent, including breakfast. If you request ”mountain view” as we did - we found you need to twist your neck to see beyond the house opposite, but it's there. However I'd like to warn potential guests that the hotel doesn't necessarily reply to emails, or pick up the mobile phones on their website. It made us worried, as our plane had been diverted, and it was getting late. As I made the reservation months earlier, I tried to check someone would still be there late evening. I couldn't get through. On arrival, there was noone at the reception, and once the receptionist arrived, he chided my husband for using the bell provided. We were told that our email wasn't received, no explanation was given re mobile calls. The landline may work - I am not sure. Also, it is worth knowing that the hotel entrance is on a sloped side street. We were lucky that there was no ice on the day we had to wheel our cases to the nearest bus stop higher up the hill.
I stayed here for 3 nights, reception is only staffed between 3 and 7, I arrived by train at 12 so I left my luggage in the station lockers for 3hrs. I would say this was quite a basic hotel, it had a TV but no fridge, tea making facilities, safe or hairdryer. The breakfast was ok, bread rolls, croissants, meat, cheese, boiled egg, cereals, coffee, fruit juices. My pillow was very soft so I requested a second pillow via the booking app which they duly obliged the next day. The hotel is 5 minutes walk from the train/bus station and also to the old town, however it is on a busy street, the traffic noise was not an issue but the groups of people talking loudly on the street at 3am was. This happened on 2 of the 3 nights I stayed.