"We loved the breakfast buffet — such a great variety and everything was delicious. The room was clean, spacious, and very comfortable. The front desk staff were polite and efficient, and the waiters were consistently attentive and helpful. Overall, a wonderful stay."
"Шикарное расположение отеля, номер брали в главном корпусе. Красивая и ухоженная территория, персонал приветлив, всегда интересовались нашими пожеланиями. Бассейн небольшой, но у номеров с видом на сад и клубных есть свои бассейны, поэтому людей было мало, спокойно можно было разместиться на лежаках.
Не понравились навязчивые таксисты у въезда в отель. Вызвали убер, так они не дали водителю нас забрать! Пришлось подняться чуть выше (в сторону отеля Гоколам) и только там мы смогли сесть в машину. Очень неприятно, а для отеля такого класса не понятно почему разрешают стоянку такси, почувствовали себя не в безопасности! Имейте ввиду, если будете пользоваться убером, что на территорию отеля водитель заехать не сможет и даже к воротам, нужно пройти выше по дороге, только там можно будет сесть в машину, минуя эту мафию таксистов."
"Review of O by Tamara Hotel
Rating: 3.5/5 stars
O by Tamara offers a tale of two experiences: the facilities earn a solid 4 stars, while the service standards hover around 3 stars—creating an interesting contrast that management should address.
The Good: The hotel's facilities are genuinely excellent and well worth the visit. The infrastructure and amenities reflect thoughtful design and quality investment.
The Challenging: The service execution, unfortunately, doesn't match the facility standards. During our stay, we found ourselves repeating requests multiple times—whether at the restaurant or with general hotel staff. The breakfast service was particularly entertaining in an unintended way: the staff exhibited what I'd call ”Brownian motion hospitality”—lots of energetic movement, but not always in productive directions. Items were frequently forgotten, and follow-ups became necessary more often than expected.
The Concerning: We requested a late checkout until 1:00 PM. The front desk approved only a 30-minute extension, yet our bill reflected a 2-hour late checkout. This discrepancy requires immediate attention from management.
Recommendations: The property would benefit from comprehensive staff retraining to align service quality with the excellent facilities. Additionally, rooms and common areas could use renovation to maintain the overall standard.
Bottom Line: The facilities make this hotel worth considering, but the management team needs to invest in service training and operational consistency. With these improvements, O by Tamara could easily become a standout property.
I remain hopeful that management will address these concerns promptly.
Thats all!!"