I've stayed at the Indianapolis Westin twice for business travel. Both trips were booked by the conference I was attending, not by me. But I'd gladly stay again. This time around when I saw we were at the Westin, I knew I'd be comfortable and well taken care of. The hotel is clean, the architecture and interior are peaceful with quiet, calming colors and finishes. The bathrooms feel luxurious and the beds are incredibly comfortable. It is not a luxury hotel or resort, but for business purposes it is outstanding, and if traveling for sight-seeing, it would be well located in downtown. We were served meals via the hotel catering and the food was much better than in many hotel settings. The dishes were not bland but flavorful, there were ample fruits and healthy choices. The staff in each area of the hotel are well-organized and thoughtful. I would certainly stay at the Westin again.
We made our first trip to Indianapolis and decided to use the valet service at the Hilton, and they were amazing! Kyla Farmer, Tommy Ray, and Chris Garcia rocked it! They were so helpful and quick to get us going with our vehicles even when there were big crowds from our convention.
My daughter's wedding was this past weekend (Oct 5th) and we had blocked rooms for ourselves, the future bride and groom and guests. All I have to say is book here. the rooms are spacious and very clean. They are like very roomy studio apartments, with a stove top, sink and refrigerator and not one of those small ones usually found in hotel rooms. I found the managers as well as the staff to be accommodating. Everyone was friendly and always willing to help. I will always book the Residence Inn Indianapolis South/Greenwood for any future stays in that area.
The worst, filthiest hotel we've ever tried to stay at. We booked this hotel online because the price was very reasonable. When we got to the hotel, they claimed they were in the remodeling process, but the only evidence of that was a horribly deteriorated exterior, along with netting underneath the balcony walkways to catch falling debris from a building that was literally falling apart. The room! UGH! Opened the door to a shabby room that stank to high heavens. Checked out the bed to find soiled sheets adorned with someone else's bodily fluid, and a bedspread that looked like it had been walked on. The pillows were filthy, and the bed was made up just like someone had just barely pulled up the covers, and not changed the sheets. We asked the front desk person (the only one on duty) if she could have the sheets changed, but she said there was no one to do that, and that we could have new sheets - if she could find any. The area around the elevators was filled with trash carts and also smelled. This was clearly another case of someone buying the franchise of a failing hotel, then just letting it run itself into the ground. Happily, after some resistance from the front desk person, we canceled our reservation and was refunded. My wife and I will NEVER stay in another Red Roof Inn, again.
I was a bit disappointed; the property wasn't quite as nice as I had expected. Overall it worked ok, but there were a few minor issues. The shower curtain didn't fit in the tub. The conditioner bottle in the shower shot upward instead of out as it was supposed to. The desk chair was very uncomfortable. The HVAC unit didn't seem up to the task of cooling the room; I had it set it to its minimum of 61-degrees to get it to be an acceptable temperature in the low 70s. There is also bright lights illuminating the side of the building; the curtains mostly blocked this out, but it made it hard to know when it was night and when the sun came up.
Culinary delights graced our mornings at Baymont NW, Indianapolis, where an array of fresh offerings delighted our palates. The immaculate upkeep of our accommodations reflected a meticulous dedication to cleanliness, ensuring a serene and comfortable retreat throughout our stay.