โรงแรมใกล้กับ Mural Ángel Nieto 12+1ในอิบิซา

We booked with Jet2 and had a very easy private transfer to the Hotel. We were met by some very friendly staff who gave us a glass of cava and showed us to our rooms. The room and bathroom were lovely, the only fault would be no tea/coffee making facilities. We loved the vibe of the hotel and the staff could not do enough for us. the breakfast was great and served until 12. The pool area was really great and we could always get a bed, the only moan being we would have liked to go on the roof top pool but you have to spend 50 euros each a day for that to be allowed- I thought this was a lot seeing as we were guests of the hotel. I also thought there would have been a nicer beach closer but you have to walk around the bay to reach it. that being said for a group of 6 ladies we had a great stay.The hotel was quiet, safe and very clean. Everyone was very friendly I would return, thank you.

We stayed at this hotel for one night, it was arranged at short notice when our flight was cancelled. On arrival we thought we had been incredibly lucky to land in this beautiful place. It smells amazing and it looks fantastic, but then we encountered the staff and things went downhill. The reception staff member who checked us in appeared to have no empathy for our situation and was not particularly helpful or kind to us. We went to our room, it was spotless and very comfortable. The view was stunning. We showered and quickly changed for dinner and went to the dining room. The lady there was helpful and showed me the dishes I could eat as I have a shellfish allergy. There was a man working in the dining room who did not appear happy we were there, and switched off the heat lamps whilst we were still eating from the buffet despite us being there before the end of service. He was quite rude to us, and we heard the next day he was awful to others who had to stay here from the same flight as us. The following day at breakfast was very similar. We felt quite unwelcome at this hotel and heard staff calling us the ”cancelled flight people” and treating us like second class citizens. The views outside are impressive, we took a lovely walk. The common areas and the room we stayed in were really nice, the only thing stopping me from recommending this place to anyone, ever would be the staff with the exception of the lady who worked the night we arrived, and everyone we encountered at the bar. These people were perfectly pleasant and welcoming, and their colleagues would do well to learn from them to avoid more reviews like this in the future.

The prefect 5 star hotel experience the staff especially Giorgio Mezzapelle and Anke from reception thanks alot for all the help, I couldn't ask for more, the food was all you can eat well cooked and marinated spoilt for choice with the healthy and indulgent variety, clean enormous and just perfect.

Location is good and hotel is very clean. A slight criticism and one you should be careful of us the number of sea view rooms. We booked a sea view but were originally given a room that faced the wall of the building next door … we were given a better room although were told it is very difficult!!! The breakfast was good and Miska on reception was very helpful with info. Remember this us Ibiza town and we were woken by clubbers going out and coming in during the early hours.

First impressions of you look from afar are great, it’s when you get closer and this is a hotel trying to appeal to the higher end of the market with a cheap refurb. Negatives: * Offer snacks and drinks at reception or within the lobby area, especially for late arrivals. * Explain the facilities available and where to access them. * Add a welcome leaflet in the room with key information such as meal options for non all inclusive guests. * Offer recommendations for food and general local amenities. * 1 bottle of water complimentary, put it in the fridge or have 2 one chilled and one not. * Fix the aircon, on the lowest setting the rooms are still warm and uncomfortable. * One staff member behind the day bar was very rude when it came to learning I was a staff member of Leonardo Hotels, he did not want to add the staff discount. He also put my food order through wrong, I ordered a cheeseburger but he bought a chicken burger out. Not sure if he even applied the discount as it was €12. I noticed he was rude to a few customers during his shift - 17/10/23. * Couldn’t ask about late check out until the morning of check out. Offers should be purchasable at booking. Would also promote direct booking. * Style of the rooms are an attempt to modernise but unfortunately you can tell this was done at a low budget. The rooms are what would class as standard hotel rooms. * Staff could benefit from some customer service training to provide a more comfortable stay. Positives: * Location is great for access to the beach. Special gate for access to and from beach from day bar area. * Outdoor areas are perfect for sunlight all day. * Two bars one for day and one for night - Changed at 7pm. * Food available at the bar for non AI. * Good selection of drinks. * Checking in and out was quick. * Good size pools which match size of hotel. * Cleanliness of the hotel was to a high standard.

Visited end April 2023 with my 72 year old mum and my sister. Arrived at the apartments which is only a 10 minute drive from the airport, we arrived early so our room was not ready however they did have the room ready an hour earlier than the check in, the lady at reception was lovely. She actually came to look for us to let us know the room was ready early. The room was a little dated (bathroom was modern) the terrace also was facing a wall but it was very clean which is all that matters to us. The reception, communal areas and pool were very modern and very clean. All the staff were very nice especially the girls serving round the pool area and restaurant. The owner and I think its his son were also very nice to us. Food & drinks were lovely and very well priced. The location is 10/10 absolutely amazing right on the beach. We also ventured to Ibiza town round the marina which is more lively in April as only a handful of places open in Playa d En Bossa in April. there is a taxi rank right next door to the apartments and a taxi to old town was only about 12 euro each way. I would highly recommend these apartments! Thank you to all the staff we had a wonderful stay!

Staff are friendly and helpful, check in really quick & easy and room has everything you need. Nice swimming pool and chill area for during the day! Close to the sea front and to clubs like Ocean Beach, Cafe Mambo/Mint, etc. Would definitely stay again. :)