Having stayed here before, I was looking forward to going again.
It was very disappointing & not the same.
The room was not clean, the bed sheet was too small & moved as I slept to reveal a very dirty mattress.
Although once it arrived, the breakfast okay, I had to wait 1.5 hours to get it. There was one waiter looking after the whole place & he tried very hard but should have had help. One staff member is not enough for a restaurant of that size.& I felt sorry for the kitchen, who must have been under the same pressure.
Reception staff were rude.
As for Blue Beach , the swimming pool & beach that is connected to the hotel. Last time, it was an oasis of calm & a beautiful place to spend relaxing time....
This time, it was very busy - predominantly with Egyptians (which it should be as we're in Egypt), but they were all very young & it was like being in a nightclub during the day. The music was ridiculously loud - a contradiction to the rules sign as you walk in saying no loud music or speakers to be used.
The swimming pool last time clear & blue - this time it was a nasty shade of green !! The photo taken really doesn't show how green it was.
The hotel location within the Marina is good.
Overall I was bitterly disappointed & regret going back - but it shows one of the most important things about a hotel is maintaining consistency & The Bay Hotel definitely didn't do that & I won't be returning for a 3rd time.
แปล
ผู้เข้าพัก
ห้องดีลักซ์ วิวทะเล
เข้าพักเมื่อ มิ.ย. 2024
อื่นๆ
1 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 26 ก.ค. 2024
The staff is simply amazing..they go above and beyond to be sure you are taken care of. Nice folks
แปล
Sabrina Happy
ห้องดีลักซ์ วิวทะเล
เข้าพักเมื่อ ก.พ. 2024
เดินทางคนเดียว
1 รีวิว
9.5/10
สุดยอด
โพสต์เมื่อ 7 มี.ค. 2024
Omg it was sooo super amazing.Highly recommended. Great value of price and amazing sea marina view will make ur stay extra special. Bishoy was soooo kind friendly and helpful which made me consider to stay there for my next trip. Mahmood one of the best staff for sure aswell. Overall it is absolutely amazing. Who ever reading this review just go for it without any hesitation u won't regret😊
Nous.avons séjourné 6 Nuits dans cet établissement qui est l'endroit convenable pour celles et ceux qui voyagent en famille.
J'ai beaucoup apprécié l'appartement 504 qui offre depuis le balcon du salon, une vue époustouflante sur la superbe marina du centre-ville.
Par contre, les chambres situées côté rue sont très bruyantes la nuit à cause du quartier et du manque de civisme des passants et des touristes.
L'hôtel dispose d'un restaurant très acceptable qui propose petit-déjeuner et souper en fonction de la réservation tout comme il est possible de manger librement à la carte mais le service est bien entendu payant !
Le personnel est plutôt serviable et attentionné et particulièrement Moubarak le valet de chambre qui nous a très bien accueilli dès notre arrivée par son sourire contagieux et sa gentillesse exemplaire !
Dans l'emsemble, je recommande cet établissement même si tout n'est pas parfait mais le point fort de cet hôtel reste la proximité directe du centre-ville et la vue imprenable de la superbe Marina.
Hôtel bien situé près de la marina mais malheureusement très bruyant. L’accueil n’est pas des plus sympathiques le personnel vous dit oui, ne comprend pas ce que vous lui dites, on a attendu très longtemps pour avoir des chambres, je n’ai pas eu celle que je devais avoir.  
Hotel konumu harika. Çalışanlar harika ötesi. Yine de otelden tur almayın. Ne istesek hemen ilgilendiler. Marinada çok şık restoranlar var. Tur tekneleri de hemen önünden kalkıyor. Ailece çok memnun kaldık.