The staffs at the hotel and their hospitality was incredible. The facilities were super clean and there was lot of hard work from the staff to clean and monitor it. There were lot of fishes if you are snorkelling. I stayed in Block 8 and moved to block 4. Block 8 was very modern and nice however the water pressure seemed low in top floor and there was some smell from bathroom drain. The cleaner Mohamed in Block 8 is amazing chap, he kept the place sparkling clean. I have to appreciate the chefs and waiters for offering a great dining experience along with a safe and delicious food. The security is top notch. Thanks a lot for the great service. People are friendly and offer a great service, so I highly recommend it.
The snorkel kit at the resort is of great quality. You get everything you need in the resort as there are lot of shops and activities inside. There are tip boxes in resturants and for cleaners we can tip per service. I was not sure how to tip security / receptionists a tip etiquitte policy or notes from hotel will also be good.
Thanks sunrise team.
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Ahmed JAAFRYA
10 ตุลาคม 2022
It needs more improvement in terms of their reservation team back office team. Once you booked your room you done they will never respond to you either by phone or email.
Awesome amenities vibes …
No fresh jus
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ผู้เข้าพัก
1 พฤษภาคม 2024
シャワーが貧弱
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Richard A
23 พฤศจิกายน 2024
Had an absolutely amazing time, nothing was too much trouble, the staff were amazing, the facilities great, the location was perfect, even the food was good. I must give a special mention to the animation team who made our memories even more special with everything they did for us
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Daniel D
11 พฤศจิกายน 2024
It was our first stay with sunrise hotels and garden beach and also mamalouk was absolutely amazing. Thee best hotel I’ve stayed in and will definitely return again soon. Everyone at the hotel has been so wonderful and respectful. The whole of the animation team are super fun and friends throughout the day and night. The bar staff are amazing at every single bar at the hotel and cater for you all the time! The cleaners are fantastic and organised our room superbly. The entire staff from the chefs who made amazing food every single day at every single restaurant and al a cart. From the gardeners to maintenance to the hotel lobby staff have been fantastic. Every single worker have been wonderful. I’d recommend this hotel to all my friends and family. The food and drinks have been amazing and can’t complain about a single thing!
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Ivy V
5 พฤศจิกายน 2024
This is our second time here in garden hotel and service always good and foods are getting much better than before, room is good but we look for maybe a little change but we are happy and satisfied staff are very friendly and helpful, the entertainment team now is better very clean uniforms and more active and motivated to work that’s is very good and night shows are much better now thanks to aqua gymnastic super boy, very professional and energetic Augustine thank you and all your team animation we will definitely return soon
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Kristýna P
19 ตุลาคม 2024
It was an amazing holiday here. From the service to the breathtaking views. Food here is delicious and you can also choose from many ala carte restaurants. Everything is clean and look so nice. Stuff is helpful and nice. Also the animation here is very friendly. We enjoyed a few activities with them every day such as aqua gym, darts or beachvoleyball. And we were not bored in the evening either thanks to amazing shows in amphitheater or at the beach.
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Simona P
18 ตุลาคม 2024
We were there 8 nights and i can say the hotel was great. Everywhere was clean,food was very tasty and work of all staff was amazing. They were so friendly and helpfull. Animation team made a lot of activities for guests,we had much fun by dart playing or aqua gym,especially with MEGO. Every night was another program and we liked all. I can recommend this hotel to families with children because of Aquapark and mini disco every evening.
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S6871CMayam
27 กันยายน 2024
The hotel is clean, rooms are spacious, view is great, food was awesome and the animation team is on fire, my only concern was the reception as they are not hospitable as they should be ,they are not even doing the bare minimum .also FYI the resort is huge so facilities are not close to each other, if you have elderly people or kids, it would be tiring, I was in Sunrise Aqua joy before coming to Sunrise garden beach resort and if I were to choose again I would have preferred to spend the whole vacation in Sunrise Aqua joy .