โรงแรมใกล้ Huntsville Museum of Artในฮันต์สวิลล์

พนักงานทุกคนสุภาพและเป็นมิตร ห้องพักกว้างขวางมาก เตียงนอนสบายมาก

We stayed here for one night, passing through on our USA tour. We really loved the place. Reception employee was very friendly at check-inn. They provided us with a litte gift bag (water and mints). Parking place are plenty and free. Location is not very central, but a 20-30 minute walk to downtown. You have to cross a big road, but do-able. Our room was very spacious, there is a room divider which separates the bed from the coach and desk. Coach can be opened to a spare bed. The bathroom is modern, toilet is a separate space. Small minor is the shower was leaking water, we mentioned it at check-out. Breakfast was nice, not too excessive. Overal; nice stay and we can recommend it. Enjoy your stay.

設施 房間使用的老式的開關，使用浴缸進行淋雨，設施一般。沐浴露像水一樣，沒啥作用。 早飯 包含的早飯很豐富，可以任點，比較複雜的早飯會花費很多時間，因為是點單制，因此需要付款小費，公出的話不是很划算。 地理位置 酒店停車免費，靠近商圈，距離ROCKET CENTER也不遠，地理位置還不錯。 酒店都是黑人服務員，態度蠻好的，很熱情，這個要點贊

We were in town for my mother-in-law’s funeral and opted to stay at the Marriott. I travel frequently for my job and expected this location to meet the usual standards. Unfortunately it did not and I was thankful we were only there one night. Check-in was interesting as the frazzled staff seemed insufficiently trained to handle the computer system or provide a warm welcome to guests (not just us but the other encounters I witnessed). Granted it was hot outside, but our room was stuffy and humid. The A/C in this aging facility was barely putting out any cool air and it was positioned where the vents would not adequately ventilate the room. I called the front desk and was told someone would come up to see what could be done, but no one came. My husband and I had poor sleep because we were so uncomfortable. The next morning, the front desk was unattended when we went down to checkout. I dropped our keys in the designated place but really wanted to just give some feedback to them so I waited around long enough to know that staff were non-existent or elsewhere. I feel our negative experience reflects on management as it is their job to run a properly functioning hotel. I can’t blame the inexperienced staff. On a positive note, the room was clean and there were plenty of towels in the bathroom.

Upon arriving I inspected my room throughout.....it was CLEANED sparkle clean...couldn't find not 1 thing out of place....the lady that checked me in was Extremely nice....my stay was NOTHING but AMAZING..........5 stars completely ✨️

เรามีช่วงเวลาที่ดีที่โรงแรมนี้ พนักงานเป็นมิตรและสนุกสนานโดยเฉพาะผู้หญิงที่ดีมากที่ทานอาหารเช้า ห้องพักได้รับการปรับปรุงใหม่เมื่อเร็ว ๆ นี้และเตียงก็สบายมาก ภรรยาและฉันไปงานคอนเสิร์ต Lauren Daig ที่ Orion Amphitheater เดินจากโรงแรมก็ใกล้ ๆ และเป็นทางที่ไปแน่นอน เดินเป็นเส้นตรง แสงดี บริเวณรอบๆมีผู้คนมากมาย หลังจากที่เรากลับไปที่ห้องเราสังเกตเห็นว่ารถยังคงได้รับการสนับสนุน 45 นาทีต่อมาพยายามออกจากสถานที่ ตอนนี้นี่คือที่พักของเราในฮันสวิลล์!

Had a wonderful stay here. The room was very clean and the bed was very comfortable. Deontay McDonald made our stay a breeze and helped us with all our needs the entire stay. He went out of his way to make sure we were comfortable and knew all the activities the hotel and Bridgestreet had to offer. Will visit again and recommend to friends and family.

Our second stay here. The last time, we had problems at check-in and had to wait for our room, despite checking in online well ahead or arrival. Excuse at that time was that they didn't anticipate so many bookings on New Year's Eve. We didn't understand that, as that is a special evening where a lot of people go out to celebrate and reserve a hotel room. Especially in an area where this Element is located (tourist location, lots of restaurants, a place where people go for special occasions, etc.). We thought that maybe that experience could be chalked up to low staffing and the holiday, so we decided to book again. The check-in experience was MUCH WORSE than last time ! As before, we checked in online 2 days ahead of time. We actually arrived one hour later than our scheduled arrival time. Our room was STILL not ready, along with those of a lot of other disgruntled customers still waiting in the lobby. Excuses from front desk personnel were inconsistent, with some saying that the hotel was ”overbooked” (you have a set number of rooms - how can that be ?) Some customers waited over an hour. After waiting almost 45 minutes, I had to call Bonvoy Customer Service to get any resolution, and only then were we quickly told that a room was ready. The room could've been cleaner and the food offerings at the hotel could've been better, but we could've overlooked some of that, had we not had to endure such mis-management of the check-in process. This hotel is in a great location, and holds such [promise. But, we are not eager to return, unless these management issues are resolved.