ไฮแอท เพลส สนามบินเฮิร์นดัน ดัลเลส อีสต์

One of the elevators was broken and the stairs would not go to first floor. The host, gave us a the wrong room first, than literally "force persuaded" us but in polite way to move to our original room. We stayed there one night before our flight from Dulles, so that was no big deal. One more thing about the parking jurisdictions. So, there's a shared parking lot around the hotel, shared by two other facilities. They show you a map, which does not match the signs in the parking lot. So, be careful which one to follow and always confirm with the hotel host.

Paid for the hotel thru trip app and the hotel charged me again. Hotel administrative process is bad. Will not come back here again. Promised to hold and not charge as I had already paid but still charge me upon check out. Glad that Trip help to refund me the amount that I had double charged. Pending trip on the refund.

Good place to stay by the airport

This is my third time to residence in this hotel but I need to pay at the counter. Please check the payment method when making the reservation.

No issues, clean rooms

房間挺大的，衞生也可以，離機場很近，有機場班車，酒店附近也有地鐵站，去市區方便。唯一不足就是早餐太簡單了。