The location is all right and the room size is also ok. That’s about all the good things one can say about the hotel.
We stayed two nights and had two problems: one was the air conditioning leaking and wetting all of the bathroom floor; the other one was that we went for breakfast and coming back the card didn’t open the room and a service person had to come disassemble the whole thing to fix it. In both events, the reception staff was unbothered and completely unhelpful.
We also had a next door room that HANGED THEIR WET CLOTHES ON THE HALLWAY. I understand that is more of the guest problem, but the hotel should take care of it. They should not allow people using common spaces as their backyard.
The hotel was amazing. The personnel made us feel special. We had a room upgrade and late check-out. Although it was a very busy period due to the Labor Day holiday, the personnel managed everything smoothly. The room was spotless and had an amazing view. The breakfast and dinner were rich and delicious. We highly recommend this hotel.
Great location, very friendly staff, very new and clean Hotel, the usage of the Beach Club Pool is included, just need to cross the small road, really ideal located. Very happy and pleasent stay.
We arrived super late and were tired so we just checked in and went to sleep immediately. The room was spacious with a balcony. Everything was clean and pleasant. The only trouble was the wind from outside making loud noise all night from the entrance door and the balcony. The breakfast was very nice and they have a decent coffee machine. The room price was nice for one night.
I called a few times for the breakfast but it wasn’t served. Upon checkout I asked why didn’t they served the breakfast and they said I need to go to the kitchen for it. They didn’t inform us about it. They knew we are foreigners they should’ve told us upon checking in.
แปล
คำตอบจากที่พัก: Dear guest, thank you for staying at the Huameida Hotel in Shuangyue Bay, Huizhou. We attach great importance to the issues you have raised, and I will coordinate and follow up on every valuable feedback you have raised. We hope for your understanding and the hotel will avoid similar situations from happening again. We will be more committed to providing guests with warm and thoughtful services. We look forward to welcoming you again in the near future and wish you a happy life! Front Office Manager
Cameo19
Elegant Lake-view Twin Room
เข้าพักเมื่อ มิ.ย. 2022
เดินทางกับเพื่อน
65 รีวิว
4.5/5
ยอดเยี่ยม
โพสต์เมื่อ 11 ส.ค. 2022
The hotel is nothing to look at from the outside, and there is construction work around it, but it’s new and the room was very big with comfortable beds. The beach is two minutes away and has lots of water activities, didn’t have sun loungers but deck chairs, which was fine. Some restaurants nearby. Breakfast was a little chaotic with lots of families, took a few minutes to find a free table, but was good, all the usual. Stayed one night, great location if you want to spend the day on the beach.
แปล
คำตอบจากที่พัก: Dear guests, thank you for staying at our hotel. We attach great importance to the problems you have reported. I will coordinate and follow up every valuable suggestion you mentioned. We hope to understand that the hotel will avoid similar situations from happening again, and we will be more committed to providing warm and considerate services to guests. We look forward to welcoming you again in the near future and wish you a happy life! Front office manager
ผู้เข้าพัก
Premier Sea-view Twin Room
เข้าพักเมื่อ มิ.ย. 2022
เดินทางกับเพื่อน
2 รีวิว
2.5/5
โพสต์เมื่อ 31 ก.ค. 2022
If you are a foreigner without a car or a friend to stay with in Huidong, I suggest you just don’t come. Getting around was awful. But I digress, let’s focus on the hotel. The rooms were nicer than the initial “hotel” we booked. It was clean in the room and that was the bare minimum we expected for over 800rmb and the bare minimum was all we received. The hotel has what appears to be black mold located in the dining hall. The people that work there, except for the lovely man who checked us in at 4am, were incredibly rude to us. When we went to breakfast the lady working told us someone had come down and used one of our breakfasts. We were confused because there were only two of us in the room and we looked to be the only foreigners who were at the hotel at the time! My friend asked if it was a foreigner and they responded no. After much arguing they let us both through. We arrived 30 minutes to closing for breakfast so I definitely take blame for there being very little food selections left. When we went to check out after standing in line for 5 minutes, a woman decided she was too good to wait in line and attempted to cut. The clerk who was in mid conversation with me stopped, turned and helped her instead. As if I didn’t pay for a hotel room as well and clearly I don’t deserve quality service because I am a foreigner. I will never return to Huidong let alone this terrible hotel.
แปล
คำตอบจากที่พัก: Dear guests, thank you for staying at our hotel. We attach great importance to the problems you have reported. I will coordinate and follow up every valuable suggestion you mentioned. We hope to understand that the hotel will avoid similar situations from happening again, and we will be more committed to providing warm and considerate services to guests. We look forward to welcoming you again in the near future and wish you a happy life! Front office manager
PIERRE PAUL THIERRY
Superior Sea-View Double Bed Duplex Room
เข้าพักเมื่อ ส.ค. 2022
หวานกับคู่รัก
31 รีวิว
3.5/5
โพสต์เมื่อ 13 ก.ย. 2022
Very good and helpful staff. The environment of the hotel was too dusty. Botched up amenities in rooms, just ok. Incomprehensible on/off switch system in rooms.
แปล
คำตอบจากที่พัก: Dear guests, thank you for staying at our hotel. We attach great importance to the problems you have reported. I will coordinate and follow up every valuable suggestion you mentioned. We hope to understand that the hotel will avoid similar situations from happening again, and we will be more committed to providing warm and considerate services to guests. We look forward to welcoming you again in the near future and wish you a happy life! Front office manager.
Andres Martinez
Elegant Lake-view Twin Room
เข้าพักเมื่อ มิ.ย. 2022
ครอบครัว
15 รีวิว
4.2/5
ดีมาก
โพสต์เมื่อ 24 ก.ค. 2022
Nice hotel, very new look and the room was modern and clean. Breakfast was also good even though they have only Chinese dishes. Has a nice swimming pool in front of the beach. The only issue is that the location is at the end of the only street in the beach so if you go on a weekend in summer be prepared for very heavy traffic.
แปล
คำตอบจากที่พัก: Dear guests, thank you for staying at our hotel. We attach great importance to the problems you have reported. I will coordinate and follow up every valuable suggestion you mentioned. We hope to understand that the hotel will avoid similar situations from happening again, and we will be more committed to providing warm and considerate services to guests. We look forward to welcoming you again in the near future and wish you a happy life! Front office manager
ShenzhenFoodie
Superior Sea-View Double Bed Duplex Room
เข้าพักเมื่อ พ.ค. 2022
หวานกับคู่รัก
56 รีวิว
3.7/5
โพสต์เมื่อ 5 ก.ค. 2022
On the first day we arrived, we got a room that couldn't be locked and smelled like fish. The hotel changed our room to the 12th floor. The breakfast is standard local food. Not too many selections. There are McDonald's and other small restaurants nearby.
However, we had a bad experience with the cleaners. On the second day, We put the “do not disturb” sign because we don't want the cleaner to come that day. But they cleaned it anyway.
On the third day, I was sitting on the balcony, and my husband was in the toilet. Two cleaners came without knocking on the door or ringing the bell. I asked them to leave but they kept checking on things that needed to be cleaned. My husband was furious. The same day, we left the hotel.
แปล
คำตอบจากที่พัก: Dear guests, thank you for staying at our hotel. We attach great importance to the problems you have reported. I will coordinate and follow up every valuable suggestion you mentioned, which will cause inconvenience to you. We hope to understand that we will be more committed to providing warm and considerate services to guests. We look forward to welcoming you again in the near future and wish you a happy life! Front office manager .
Michelsss
Superior Sea-View Double Bed Duplex Room
เข้าพักเมื่อ ก.พ. 2022
เดินทางกับเพื่อน
23 รีวิว
4.5/5
ยอดเยี่ยม
โพสต์เมื่อ 28 มี.ค. 2022
Very clean nice room with beautiful view, breakfast is normal but small choice. Good place for this money