The Scarlett Boutique Hotel

Nice little boutique hotel with warm service! The room is clean with good sound proofing. The staff were super helpful to arrange breakfast, Motorbike renting and support the transit during your stay in Hue.

The hotel is ok. The service is excellent and that's what makes it stand apart. The location overall is great, but it was difficult to find as it's in a back ally. Parking is on the street and you need to move the car in the middle of the night to avoid a parking ticket. We didn't try the breakfast as we had other plans, but the setup looked quite nice. The large bed is one that is actually 2 beds put together with a topper. This is a major issue. I understand why management would choose this as it provides more options to accommodate various guests, but the execution never works in any hotel. There's always a dip in the middle and the beds move apart in the middle of the night making sleeping a nightmare; we did not sleep well. This is also the first business (hotel, rest. etc.) that i have experienced in Vietnam that did not have a butt spray cleaner in the toilet area. We were disappointed with that. There is also a terrible cigarette smell in the hallways. It's par for the course for hotels in Asia to have this and I recognize the challenge hotels need to deal with; just unfortunate as the first impressions going up to the room were really effected by it. Cleaning the air and washing the carpets do help a little bit, but really the only way to overcome this is to replace the carpets completely and strictly enforce a no-smoking policy by the staff. Overall, the stay was ok. There is a lot of value for the money to be found here and the friendly staff are what really make the property worth a look, as is the convenience to the walking street for dinner and fun on the weekends.

Good location and modern accommodation. Would recommend to friend

Khách sạn nằm ở khu trung tâm, cạnh phố đi bộ, trong 1 hẻm tương đối, dĩ nhiên là không đậu được oto (gửi ở gần đó với giá khoảng 40.000đ, qua đêm, và khách sạn sẽ hỗ trợ bạn chi phí này, mình không lấy hỗ trợ). Nhân viên rất ổn, vui vẻ và tươi cười. Bữa sáng hợp lý, có thể chọn thêm món ngoài đồ ăn thông thường (bằng phiếu nhân viên đưa sẵn). Phòng hơi bé, nhưng đủ cho gia đình và 1 em bé như mình. Quay lại Huế sẽ là lựa chọn của mình trong danh sách khách sạn đáng chú ý.

Super !!! Chambre très propre et literie confortable mais surtout le personnel adorable et très disponible.

Nhân viên nhiệt tình, khách sạn sạch sẽ!

服務很好👍

Very nice room with comfortable bed and pillows, breakfast was great and staff went above and beyond. Ty for an enjoyable stay