The room is clean and big. The door is difficult to open even after tapping the access card. Facilities a bit old, may need some upgrading.
แปล
คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for choosing our hotel and for taking the time to share your feedback with us. We are delighted to hear that you found your room clean and spacious, which are aspects we continually strive to maintain to the highest standards.We sincerely apologize for the inconvenience you experienced with the door access. We are taking immediate action to inspect and rectify this issue to ensure a smooth entry process for all our guests. Your comfort and convenience are our top priorities, and we are committed to making the necessary improvements.Regarding the comment about our facilities being a bit old, we appreciate your feedback and are currently in the planning stages of upgrading our amenities. Your suggestions are invaluable to us and will be considered in our upgrade plans to ensure that our hotel meets and exceeds our guests' expectations.Once again, thank you for your valuable feedback. We are dedicated to continuous improvement and to providing an exceptional guest experience.Wishing you all the best!
ผู้เข้าพัก
ห้องดีลักซ์ เตียงควีน
เข้าพักเมื่อ ก.ย. 2025
ครอบครัว
6 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 31 ต.ค. 2025
good room good breakfast close to the rail station
Supposed to be best Hotel in Huaian?
I paid for extra executive floor room so I could use the lounge but lounge was closed?
They offered me to sit in the restaurant upstairs with 2 warm beers instead? No discount either.
Breakfast is so so, warm juices not cold, selection for a westerner was poor. Warm milk so couldn’t have cereal.
No lobby bar, and no cold beer!!
Rooms are nice and clean but air con was terrible and didn’t work well.
Wouldn’t go here again but location was convenient
แปล
คำตอบจากที่พัก: Dear Guest,Thank you for taking the time to share your recent experience with us. We sincerely apologize for the inconvenience and disappointment you encountered during your stay. We strive to provide exceptional service and comfort, we are truly sorry that we fell short of your expectations.Your feedback is extremely valuable to us, and we are committed to making the necessary improvements to enhance the overall guest experience. We appreciate your understanding and hope that you will give us another chance to serve you better in the future.Once again, we apologize for any inconvenience caused and thank you for bringing these issues to our attention. We will do our best to ensure that your next stay with us is a much more enjoyable one.Best regards,
ผู้เข้าพัก
ห้องดีลักซ์ 2 เตียง
เข้าพักเมื่อ ม.ค. 2025
ทำงาน
10 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 17 ก.พ. 2025
Excellent location, near to a shopping mall. Very very convenient. The rooms though, may be due for a renovation. Very nice staff. Highly recommended
Lovely modern hotel. Quiet location,
Modern area. A little bit out of town, but quick taxi ride and you're in the hustle and bustle of downtown Huai’an
Very nice dining, clean rooms, good service. The breakfast buffet is popular. It is attached to a large mall in the center of town.
แปล
คำตอบจากที่พัก: Dear valued guest,Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our dining options, clean rooms, and good service. Our team takes great pride in providing exceptional service to all of our guests.We are glad to hear that you found our breakfast buffet to be popular and we hope that it provided a great start to your day. Additionally, we are pleased to be located in the center of town and attached to a large mall for your convenience.Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back soon.Best regards,Wanda Realm Huaian
ผู้เข้าพัก
ห้องดีลักซ์ 2 เตียง
เข้าพักเมื่อ ก.ย. 2024
ทำงาน
4 รีวิว
8.0/10
ดีมาก
โพสต์เมื่อ 31 ต.ค. 2024
great hotel stay
แปล
คำตอบจากที่พัก: Dear Guest,Thank you for your positive review and for choosing our hotel for your stay. We are thrilled to hear that you had a great experience with us.Your satisfaction is our top priority, and we are always striving to exceed our guests' expectations. We are glad to know that we were able to deliver a memorable stay for you.We hope to welcome you back soon and create more wonderful memories in the future. If there's anything else we can assist you with or any other feedback you'd like to share, please don't hesitate to reach out.Warm regards