Sadly enough, the Hotel is under construction which the website never said anything about, so huge areas of the hotel were taped off, and not accessible...as in the fitness area ;(. The room had kind of been redone, but still had alot of the old showing through. Warped Bathroom Doors, a fan that sounded like a sick owl...carpet was just ok...There were cut out areas where plugs/ lamps were supposed to be that were just holes now, and one single plug in lamp in the corner or a very bright overhead lamp. Kinda felt as though they were doing the bare minimum to allow us to stay there, so they could have some occupancy. The front desk Staff was attentive. Food was "very limited"...One day was Potatoes and Sausage...next day...just Potatoes out...and this was still early. The location being so close to the Airport was the highlight to say the least.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ ส.ค. 2022
เพื่อน
1 รีวิว
3.2/5
โพสต์เมื่อ 23 ต.ค. 2022
The elevator did not work so we had to use the stairs with our luggage. We had an elderly couple in our party.
I had also paid for my trip through the booking company and I was charged again. I had to wait about 2wks until I was finally refunded.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ ก.ค. 2022
คนเดียว
1 รีวิว
1.0/5
โพสต์เมื่อ 28 ก.ค. 2022
The small of the room is like old
They need to improve sorry
The service was good but the conditions of the room is not good at all
1 star
I ended up here after a delayed flight that left me stranded for the night with an early morning flight. This property does not have a restaurant and most of the travelers came directly from the airport for similar reasons. The area did not look safe to walk around and eat at local spots. I was grateful that I ate well on my transatlantic flight and was not hungry. The property switch branding last year and is this really weird mix of super old and newly painted. For example, the sink in my bathroom was shiny and new. But there was a chair in my room that was old and stained. Lots of repainted and half finished surfaces. More alarming, the door locks were bent and didn't engage correctly. The whole place just didn't feel safe at all. If I get stuck in Houston again, I'd rather pay for my own hotel than take a free night at the Sonesta.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ เม.ย. 2024
อื่นๆ
0 รีวิว
2.0/5
โพสต์เมื่อ 7 เม.ย. 2024
Front desk staff were very friendly but had to point out someone had jumped the line and were being served before us. This was soon rectified. The hotel may have been done up recently but the paintwork was poor and already peeling off. Cupboard doors didn't fit. Pillows were covered in plastic which made for a very disturbed sleep.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ มี.ค. 2024
อื่นๆ
0 รีวิว
4.0/5
ดีมาก
โพสต์เมื่อ 21 มี.ค. 2024
Johanna at the front desk is great! Friendly, knowledgeable and efficient. The many improvements under new ownership are welcomed. The new mattresses are very very comfortable! The improved breakfast is good and the snacks at the front desk available 24/7. The shuttle to the airport is on time and Ray, the driver this trip, is courteous as well as a safe driver. I slept better than at home on the new mattress!
แปล
estebanpapa
เข้าพักเมื่อ ก.พ. 2024
ครอบครัว
5.0/5
เลิศมาก
โพสต์เมื่อ 12 ก.พ. 2024
Excellent service and near the airport. Highlight to Joana at front desk and team. We had to stay because of cancelled flight. Good breakfast with pancakes, cereal, bread, bagels, juice and coffee. The connected rooms were fabulous for our family with kids.
แปล
Valentine d
เข้าพักเมื่อ ก.พ. 2024
ทำงาน
1.0/5
โพสต์เมื่อ 2 ก.พ. 2024
I was offered an overnight stay due to a flight cancellation, on my way back to Mexico. The hotel is old and needs serious renovations (broken window, noisy air conditioning, smelly rooms, no lamp on the bed stand, broken power sockets, etc.). Luckily, I only had to stay for a few hours before going back to the airport. The experience went from bad to worse when I woke up to find a colony of bugs in the bed. I left with the first shuttle and finally made it home, covered with bug bites. Avoid this place at all cost.