แกรดูเอท บาย ฮิลตัน พรินซ์ตัน

連住了三晚的酒店，設計很學院英倫風，比我想象中好，一層酒店的歐陸餐廳很有格調，像在普林斯頓學校裏的圖書館，服務員的男生女生顏值都很，高，都很像大學生，下次來還要住，唯一一點就是房間光線有點暗我定的大房間也感覺有點小。

I realize it is a new property but they have some major issues to address. Our supposed "upgraded room" was tiny and poorly lit. Actually extremely dark, plus there was dust on furniture and the small little windows we open were terribly dirty. The hotel allowed construction to go on in the room next to us and you could hear drills, pounding and saw noice. We had to ask several times for that to stopped but it went on from 1 pm-6 pm and we were unable to stay in our room with the noice. There is no way to reach housekeeping or restaurant from the rotary phone in the room. Plus the staff seem under trained to deal with guests. And no management was available. The restaurant is really just some big booths and some tiny tables for two. The food was not well prepared and the serving staff were not attentive nor trained very well. Location is great but there are a lot of changes that need to be made to serve its guests better.

The location and lobby ambiance are not worth the expense of this hotel. On our first day, the fire alarm went off with no word from the hotel staff whether it was an actual emergency or not. Everyone working at the hotel just kept on about their business like everything despite the loud alarm sound was completely normal. The room was poorly lit and extremely dark, there was a thin layer of dust on everything, we could hear the conversation of the couple in the room next door as clear as if they were standing in our room, we had to ask several times for fresh towels, parking is cheaper in the public lot than on site and there is no way to reach the front desk, housekeeping or restaurant from the rotary phone in the room. The restaurant is really just some big booths and some tiny tables for two in the bar area in the lobby with a very limited, mediocre bar food menu. We were told by the hostess the second day of our stay that we couldn’t make reservations for two as the tables for two cannot be reserved. Worse yet, when we called the hotel later that day from our cell phone to ask the latest time we could dine, we were told the kitchen closed at 10:30 p.m. and bar at 11 p.m. Much to our surprise, when we arrived at the restaurant at 9:20 p.m. we were told by a rude waitress that the kitchen closed at 9 and we couldn’t be seated. When we told the manager that we were told the kitchen closed at 10:30 he replied that we didn’t speak to the hotel directly, it was the answering service we had reached. What kind of hotel doesn’t have a line to the front desk? Or does the front desk transfer its line to an answering service?