รีวิว โรงแรมเอาท์ริกเกอร์ ไวกิกิ บีชคอมเบอร์

คำตอบจากที่พัก: Aloha eM.M,Thank you for sharing your feedback! We’re glad to hear that you enjoyed our convenient location near the mall and the beach, and that you found our hotel well maintained.We appreciate your comments regarding the pool size, windows, and noise from outside. Your observations are valuable, and we will share them with our team as we continue to look for ways to improve guest comfort and overall experience.We hope to have the opportunity to welcome you back for another stay, and to provide an even better experience.Mahalo,OUTRIGGER Waikiki Beachcomber Hotel Management

คำตอบจากที่พัก: Aloha Kym,Thank you for sharing your experience! We’re glad to hear you enjoyed our prime location near Waikiki Beach, found our staff helpful, and appreciated the comfortable room with partial ocean views and beautiful sunsets.We do apologize for the inconvenience regarding the check-in time. While standard check-in is at 3 PM, we understand how this can be frustrating after a long day of travel, and we appreciate your understanding. We hope to have the opportunity to welcome you back and make your next stay even smoother.Mahalo,OUTRIGGER Waikiki Beachcomber Hotel Management

คำตอบจากที่พัก: Aloha valued guest,Mahalo for sharing your wonderful feedback! We’re delighted to hear that our location and proximity to shopping and the beach made your stay so convenient.We’re also thrilled you enjoyed the acai bowl from our bar/restaurant, it’s a guest favorite! Thank you for the recommendation, and we hope to welcome you back soon for another great Waikiki experience.Mahalo,OUTRIGGER Waikiki Beachcomber Hotel Management

คำตอบจากที่พัก: Aloha comcom1234567890,Thank you for taking the time to share your detailed feedback. We are truly sorry to hear that your honeymoon stay was disrupted by noise from the neighboring rooftop bar. We completely understand how frustrating it must have been, especially after long travel and jet lag. While the noise originates outside of our property, we regret that we did not provide proactive communication or support to help mitigate its impact on your stay. Your comments regarding staff follow-up and noise management are very important, and we will review them carefully to improve our guest experience.We also appreciate your observations regarding the room fixtures and finishes. While we continuously strive to maintain both cleanliness and comfort, your feedback highlights areas where we can focus on improving attention to detail and overall guest satisfaction.We sincerely regret that your experience did not meet expectations during such a special occasion. Your feedback is invaluable, and we hope that should you consider staying with us again, we will have the opportunity to provide a more restful and memorable experience that reflects the high standards we aim to deliver.Mahalo,OUTRIGGER Waikiki Beachcomber Hotel Management

คำตอบจากที่พัก: Aloha,Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the view and our convenient location.We sincerely apologize for the housekeeping issues you experienced during your stay. The concerns you mentioned regarding the body shampoo, hair, and dust do not meet the standard we aim to provide, and we regret that your last day did not reflect our usual level of service. Your comments have been shared with our housekeeping team to ensure these issues are addressed and prevented in the future.We appreciate your feedback and hope to have the opportunity to provide a cleaner and more comfortable stay on your next visit.Mahalo,OUTRIGGER Waikiki Beachcomber Hotel Management

คำตอบจากที่พัก: Aloha,Mahalo for your wonderful review! We’re so happy to hear you enjoyed our convenient location, comfortable rooms, and the welcoming spirit of our team. It’s great to know that you were able to relax and take in the ocean breeze from your balcony, that truly is one of the best parts of staying in Waikiki!We’re delighted that you had such a memorable experience and truly appreciate your heartfelt recommendation. We can’t wait to welcome you back for another stay soon!Mahalo,OUTRIGGER Waikiki Beachcomber Hotel Management

คำตอบจากที่พัก: Aloha cazumi,Thank you so much for choosing to celebrate such a special milestone with us! We’re delighted to hear that your husband’s 60th birthday getaway was made even more memorable with a small surprise from our team. It truly means a lot to know that you felt celebrated throughout your stay.We’re also happy to hear you enjoyed our location, it really is something special. Thank you again for your kind words, and we look forward to welcoming you both back for another wonderful stay in the future.Mahalo,OUTRIGGER Waikiki Beachcomber Hotel Management