คำตอบจากที่พัก: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to seeing you again and wish you a pleasant journey!--Irene
ผู้เข้าพัก
ห้องแฟมิลี่สามเตียง
เข้าพักเมื่อ ม.ค. 2026
ครอบครัว
1 รีวิว
4.0/10
โพสต์เมื่อ 24 ก.พ. 2026
Guys..Hati-hati tertipu dengan hostel ini. Saya adalah traveler bersama keluarga, dan booking hostel ini 3 bulan sebelum imlek 2026, Pada saat saya chek in di tanggal 18 Feb 2026, saya sangat kecewa dengan pelayanan hostel ini. Hostel dengan alamat " Flat C2, 13/F, Mirador Mansion, 58 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong," hanya sebuah ruangan resepsionis kecil dan kami diberikan kamar di lantai 8 bukan 13F. Saat masuk kamar ternyata ruangnya sangat kecil, tidak sesuai dengan foto di websitenya, tidak ada TV, Tidak ada kamar mandi, AC hanya AC kecil tanpa remote dan tidak bisa kontrol, Kasurnya juga seadanya beralaskan triplek dan jeblos ditengah dan bunyi kriett.. jauh sekali dengan yang difoto. Saya sudah komplain, tetapi jawabannya pihak hostel berhak memberikan kamar yang seadanya dan tidak harus sama dengan foto. Sangat mengecewakan dan tidak menghargai customer...Hati2 guys, jangan tertipu disini. Foto kamar hostel ini ternyata hanya ilustrasi..
(English) Guys, please be careful and don’t get deceived by this hostel. I am a traveler staying with my family, and we booked this hostel three months before Chinese New Year 2026. When we checked in on February 18, 2026, we were extremely disappointed with the service.
The hostel located at "Flat C2, 13/F, Mirador Mansion, 58 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong" is only a very small reception room, and we were assigned a room on the 8th floor instead of the 13th floor as stated. When we entered the room, it was extremely small and completely different from the photos on the website. There was no TV, no private bathroom, and the air conditioner was just a small unit without a remote control, so it could not be adjusted. The bed was very basic, supported by plywood, sagging in the middle, and making creaking noises. It was very far from what was shown in the pictures.
I already filed a complaint, but the hostel replied that they have the right to provide any available room and that it does not have to match the photos shown online.
This is very disappointing and shows no respect for customers. Please be careful, everyone — do not be misled. The room photos turned out to be only illustrations.