รีวิว เดอะ ฟ็อตทิงเกอร์ ฮ่องกง

คำตอบจากที่พัก: เรียนคุณ Issah ขอบคุณที่แบ่งปันความคิดเห็นเกี่ยวกับการเข้าพักครั้งล่าสุดกับเรา เราซาบซึ้งเป็นอย่างยิ่งสำหรับคำชมเชยของคุณที่มีต่อ Sing ซึ่งเป็นแรงบันดาลใจที่ดีให้พนักงานของเราทำสิ่งที่ดีที่สุดให้กับแขกของเรา เราหวังว่าพนักงานของเราจะยังคงตอบสนองความคาดหวังของคุณต่อไป ในขณะเดียวกัน เรารู้สึกเป็นกังวลเมื่อทราบปัญหากับประตูห้องน้ำในห้องของคุณ เราขออภัยในความไม่สะดวกนี้และจะดำเนินการซ่อมแซมหรือเปลี่ยนประตูโดยเร็วที่สุด ขอขอบคุณอีกครั้งสำหรับการเข้าพักกับเราและเราหวังว่าจะได้ต้อนรับคุณกลับมาในอนาคตอันใกล้นี้ ขอแสดงความนับถือ บอนนี่ เลา ผู้จัดการทั่วไป

คำตอบจากที่พัก: Dear The Foodie traveler,Thank you for your feedback. We are pleased to hear that you appreciated our central location.At the same time, we sincerely regret that your overall experience did not meet expectations, particularly regarding our pricing and the service at check-in. Your comments have been noted and will be shared with the team for improvement.We hope to have the opportunity to welcome you again and provide a more enjoyable stay.Warm regards,Bonnie LauGeneral ManagerThe Pottinger Hong Kong

คำตอบจากที่พัก: Dear Guest,Thank you for your wonder comments. We are glad to hear that our staff were helpful and attentive. especially regarding your needs with a wheelchair. It's great to know that you enjoyed our prime location and the convenience of being close to the Michelin star restaurant. We are happy you could enjoy such delicious food in the comfort of your room. We look forward to welcoming you back for another enjoyable stay.Best Regards,Bonnie LauGeneral ManagerThe Pottinger Hong Kong

คำตอบจากที่พัก: Dear Guest,Thank you for staying with us and we hope to welcome you back again very soon.Best RegardsBonnie LauGeneral ManagerThe Pottinger Hong Kong

คำตอบจากที่พัก: Dear Guest,Thank you for staying with us and we hope to welcome you back again very soon. Best Regards Bonnie Lau General Manager The Pottinger Hong Kong

คำตอบจากที่พัก: Dear Valued Guest,Thank you for sharing your feedback. We’re glad to hear that you had an overall good stay and appreciate your understanding regarding the surrounding nightlife noise during weekend evenings.Your comments are valuable to us as we continue to enhance our guests’ comfort. We hope to have the pleasure of welcoming you back again soon.Warm regards,Bonnie LauGeneral ManagerThe Pottinger Hong Kong

คำตอบจากที่พัก: Dear Guest,Thank you for staying with us and we hope to welcome you back again very soon.Best RegardsBonnie LauGeneral ManagerThe Pottinger Hong Kong

คำตอบจากที่พัก: Dear Valued Guest,Thank you for taking the time to share your feedback about your recent stay with us. I am truly sorry to hear about the inconveniences you faced, particularly with the noise from the outdoor bar and the street, as well as the bathroom flooding issue and I regret that we did not meet your expectations in this regard.We take all guest comments seriously and your feedback is invaluable in helping us improve our services. We will certainly look into options to better manage and mitigate this issue for future guests. Additionally, the drainage issue that you experienced has been immediately addressed by our maintenance team to prevent similar occurrences.We are pleased to hear that you found our location convenient for shopping, dining, and nightlife, and that you appreciated our interior design and eco-friendly initiatives. However, it is disheartening to learn about your experience with our staff. We strive to provide exceptional service, and I apologize if our team came across as over-confident and unresponsive to your concerns. This is certainly not the level of service we aim to offer, and we will be conducting further training to ensure that all our staff handle guest feedback with the utmost professionalism and care.We sincerely hope you will consider giving us another opportunity to provide you with a better experience. If you decide to stay with us again, please feel free to reach out directly, and we will make every effort to ensure you have a pleasant and restful stay. Thank you once again for your feedback. We hope to welcome you back and provide you with the exceptional service you deserve.Warm regards,Bonnie LauGeneral ManagerThe Pottinger Hong Kong