Based on the Tripadvisor excellent reviews , I chose to stay with Miss Ten . Hoi Ann was my first stop for Central Vietnam so I was hoping to have a good start by staying here . Unfortunately, my first impressions were far from pleasant. I reread the reviews and thought I might have booked the wrong place but judging from the photos , it was clear that there was no mistake- this was the same Miss Ten Homestay which everyone was raving about. I had arrived a day later than anticipated due to a flight change but nevertheless I paid for the first night . I immediately informed Miss Ten of the flight change and she responded by stating that the room was cleaned and ready for my arrival. I arrived at mid-morning the next day and was promptly ushered to my ” deluxe” room on the top floor with a balcony. The room was bright and airy with the curtains aside and it was in a relatively quiet street. I went to the bathroom and , to my annoyance, a light was not working ; it was dimly lit with only 1 light . I informed Miss Ten of this and she said her husband was not around and I should be alright with one light. I was tired so I did not want to make a big deal out of it. However, this was a foreboding of what was to come......... As I was reaching out for the soap to wash my hands , to my horror, 2 pieces of used soap were sitting in a horrendous filthy soap dish. I proceeded to rinse my hands without the soap. I then decided to lay down for a while as I was tired and went to draw the curtains. After a short nap, I woke up to turn on the lights in the room. To my annoyance, only 1 light was working in the whole room -all the other 5 bulbs were blown or not working at all! I quickly went down and tried to tell Miss Ten about the soaps and the lights . She came upstairs with me and was very defensive , as if I was being difficult and said most people would not mind used soaps, implying I should not mind as well. In any event, she reluctantly brought in 2 bars of soap and in a hostile manner, removed the filthy soap dish and angrily tore the paper covering of a new bar of mini soap and threw it by the side of the sink. Because of her behaviour , I then mentioned that I booked her place due to the Tripadvisor reviews and I felt disappointed. She left the room in a huff. An hour later, I came down the stairs to venture out to town and she was seated at one of her dining tables. She said she thought about my complaints and apologised for her behaviour. Fortunately, our stay for the next 3 days were uneventful . However, Miss Ten made a point to inform me that she will clean my room every day and had cleaned the bathroom for me when I returned from town. Pros for this homestay :- (1) It is situated in a quiet street away from the bustle but very walkable to the old town and night market so its location was excellent . (2) Shower pressure was reasonably strong. (3) The room itself with a balcony with the windows open is bright and airy.
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