คำตอบจากที่พัก: Dear Valued Guest,Thank you for staying with us, and for sharing your positive feedback to others.We are all delighted to know that you enjoyed our good location and the genuine hospitality delivered by my passionate team. We are also glad to hear that you departed happy after enjoying an unforgettable stay in the ancient city.It was a pleasure having you with us, and we all look forward to welcoming you back soon for another memorable experience.Kind regards,Ross SandersArea General Manager
คำตอบจากที่พัก: Dear Value Guest,Thank you for taking your time to visit Anantara Hoi An and for providing the detail experience with us. I am disappointed to hear that our breakfast buffet did not meet your expectation. Normally, we received great feedback about the breakfast, and I will check with our chef to see what went wrong on those day. Our breakfast only served at the art space for temporary for a few weeks when we are renovating our breakfast area. I’m sorry for that we let you down and sorry for this inconvenience caused.Regarding the front desk, we will review the check in process to ensure the arrival is always smooth and welcoming as possible. We are pleased that the other aspect of your stay was positive, and we hope to have pleasure of welcoming you back in this beautiful ancient city.Kind regards,Ross Sanders - Area General Manager
คำตอบจากที่พัก: Dear valued guest,Thank you for taking the time to visit us at Anantara Hoi An and for sharing your positive review with others. We are all delighted to know that you enjoyed every aspect of your stay with us and that you departed happy. Thank you for your kind words and recognition. We hope to welcome you back again very soon.With kind regards,Ross Sanders - Area General Manager
Perfect location right next to the old town of Hoi An. Rooms are spacious and modern, great for families also with the pool and very friendly staff.
แปล
คำตอบจากที่พัก: Dear Sascha,Thank you for staying with us at Anantara Hoi An, and for sharing your nice review with others.We are delighted to know that you enjoyed our good location, spacious room and the genuine hospitality delivered by my passionate team. Thank you for your kind words and recognition. We are also thrilled to hear that you departed happy after exploring the ancient city.Thank you again for choosing us, and we all look forward to welcoming you back soon for another memorable experience.Kind regards,Ross SandersArea General Manager
J. Geller
เข้าพักเมื่อ ส.ค. 2025
คู่รัก
7 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 9 ก.ย. 2025
The Anantara Hoi An is a lovely resort in Hoi An, a tranquil oasis within the hustle and bustle of the centre. The staff is incredibly helpful, polite and attentive. They really went over and beyond in order to make our stay as comfortable and memorable as possible and they have certainly succeeded. We would stay there again in a heartbeat. The location, the staff, the premises, the rooms as well as the breakfast all make for a wonderful experience. Thank you again to the entire Anantara Hoi An team for making this a memorable experience!
แปล
คำตอบจากที่พัก: Dear J.Geller,Thank you for staying with us, and for sharing your positive feedback.We are all delighted to know that you enjoyed our good location, beautiful accommodation and the genuine hospitality delivered by my passionate team. Thank you for your kind words and recognition. We are also glad to hear that you departed happy after exploring the old town.It was a pleasure having you with us, and we all look forward to welcoming you back soon for another memorable experience.Kind regards,Ross SandersArea General Manager
zaddy
เข้าพักเมื่อ ส.ค. 2024
เดินทางกับเพื่อน
30 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 15 ก.ย. 2024
The hotel is conveniently located right outside Hoi An Ancient Town. You can walk along the streets or along the river and you’ll be by the market within 7 minutes. There’s a lot to eat and see in the area and the rooms are nicely sized.
แปล
คำตอบจากที่พัก: Dear zaddy,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our convenient location and found it easy to explore Hoi An Ancient Town from our hotel. It is great to know you had a pleasant time walking along the streets and riverside, discovering the market and the local eateries. We are also glad you were comfortable in your room.We hope to welcome you back on your next visit to Hoi An!With kind regards,Ross Sanders - Area General Manager
Sahed Mayet l
เข้าพักเมื่อ ม.ค. 2025
เดินทางคนเดียว
11 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 10 ก.พ. 2025
The Anantara Hoi An is an amazing hotel. The customer service is impressive. Diem on the customer service desk Concierge reception was amazing.
Ananantara is No 1 choice in Hoi An
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คำตอบจากที่พัก: Dear Value Guest,Thank you for taking the time to visit us at Anantara Hoi An, and for sharing your positive review with others.We are all delighted to know that you enjoyed every aspect of your stay with us, especially the genuine hospitality delivered by Diem and the rest of my passionate team. We are also glad to hear that you departed happy.Thank you for your recognition.We hope to welcome you back again very soon. Kind regards,Ross SandersArea General Manager
ผู้เข้าพัก
ดีลักซ์ทวินวิวสวนสวีท
เข้าพักเมื่อ ธ.ค. 2024
ครอบครัว
6 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 24 ก.พ. 2025
Everything is good. You will need to get used to its open style. There is no barrier between rooms and outside.
แปล
คำตอบจากที่พัก: Dear Eric,Thank you for choosing to stay with us at Anantara Hoi An, and for sharing your positive review with others.We are all delighted to know that you enjoyed every aspect of your stay with us, especially the open style of the resort, and that you departed happy.Thank you for your recognition.We hope to welcome you back again very soon. Kind regards,Ross SandersArea General Manager
ผู้เข้าพัก
ห้องดีลักซ์ มีระเบียง
เข้าพักเมื่อ ธ.ค. 2024
คู่รัก
3 รีวิว
8.5/10
ดีมาก
โพสต์เมื่อ 28 ม.ค. 2025
The hotel is very quaint. It’s a bit too quiet with no evening music/activities. Somehow it lacks a wow factor considering the price that one pays for it. It’s nice but def not wow!
แปล
คำตอบจากที่พัก: Dear Value Guest,Thank you for taking the time to visit us at Anantara Hoi An, and for sharing your positive review with others.We are delighted to know that you feel good with our property in general and that you departed happy. We also appreciate your valuable input as it helps us identify areas for improvement. We are working on overall improvements to the resort and hope to have the opportunity to welcome you back in the future, providing an improved and exceptional stay.Once again, thank you for choosing us, and we look forward to greeting you back soon.Kind regards,Ross SandersArea General Manager
คำตอบจากที่พัก: Dear Valued Guest,Thank you for sharing such a lovely review of your stay at Anantara Hoi An with others. We are delighted that our peaceful riverside setting and close walk to the Old Town made your visit enjoyable. It’s wonderful to hear that you appreciated the spacious room, local touches, and relaxing porch area. We’re also glad our team made you feel at home with their genuine hospitality and thoughtful gestures. It means a lot to know your stay felt like the perfect vacation. Thank you again for choosing us, and we look forward to welcoming you and your family back again soon.Kind regards,Ross SandersArea General Manager
คำตอบจากที่พัก: Dear Valued guest,Thank you for choosing to stay with us at Anantara Hoi An, and sharing your generous feedback with nice pictures.We are delighted to know that you loved our Southeast Asian vibe, comfortable bed and the genuine hospitality delivered by my passionate team. Thank you for your kind words and recognition. We are also glad to hear that you departed happy after enjoying an unforgettable stay in the ancient city.It was a pleasure having you with us, and we all look forward to welcoming you back soon for another memorable experience.Kind regards,Ross SandersArea General Manager
คำตอบจากที่พัก: Dear Value Guest,Thank you for staying with us at Anantara Hoi An, and for sharing your positive feedback with others.We are all delighted to know that you enjoyed every aspect of your stay with us and that you departed happy.Thank you for your recognition.We hope to welcome you back again very soon. Kind regards,Ross SandersArea General Manager