Checked into the hotel under the recommendation of a fellow traveller I've met earlier. Every thing was fine until I took a shower. SCALDING HOT WATER started coming out of the shower head. Ran out of the shower and down to the reception to find out what was happening -- only to be met with condescension and indifference (standard fare for foreigners in Vietnam). First, they didn't believe there was a problem with the water. When they finally did -- they simply blamed me for turning on the hot water and for activating all the hot water that subsequently came through. WOW THANKS. And they didn't even apologize. I am thoroughly shocked and disgusted by what just happened. Don't ever book with this hotel.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ ม.ค. 2023
เดินทางกับเพื่อน
10/10
เลิศมาก
โพสต์เมื่อ 9 ก.พ. 2023
Than went above and beyond to make it a wonderful stay and give a warm, friendly introduction to Hoi An. Rooms were spacious and clean and a pool around the corner with a good, fresh breakfast. Thank you for a lovely 2 night stay and making us feel all so welcome.