คำตอบจากที่พัก: Dear Chadja, Thank you very much for sharing your feedback with us. We are truly sorry to hear that the air conditioning in your room was not cool enough during your stay. Please accept our sincerest apologies for the inconvenience this may have caused you.We genuinely wish you had let us know about the issue while you were here — we would have immediately sent our engineering team to fix it or happily arranged another room for you. Your comfort and satisfaction mean a great deal to us, and it’s our priority that every guest leaves with only the best memories of their time at our hotel.Once again, we deeply apologize for not realizing this problem sooner. We truly hope you will give us another opportunity to welcome you back and provide you with a more perfect experience next time.Best regards,Ms.Jane (Assistant General Manager)
คำตอบจากที่พัก: เรียนคุณนาย/นาง บ้านฮี
Little Hoi An Group - Allegro Hoi An - Little Luxury Hotel & Spa ขอขอบคุณที่เลือกเราและสละเวลาในการแนะนำบริการที่น่าทึ่งของเรา เราหวังว่าจะได้ต้อนรับคุณอีกครั้งในอนาคต
ขอแสดงความนับถืออย่างสูง,
เจน (FOM)