รีวิว โรงแรม H+ สนามบินแฟรงก์เฟิร์ต เวสต์

คำตอบจากที่พัก: เรียนคุณเจฟฟรีย์ เรายินดีเป็นอย่างยิ่งที่คุณมีความสุขกับการเข้าพักกับเรา และเรายินดีเป็นอย่างยิ่งที่คุณพอใจกับบริการและสิ่งอำนวยความสะดวกของเรา เราหวังว่าจะได้ต้อนรับคุณอีกครั้งในเร็วๆ นี้ ขอแสดงความนับถือจาก H+ Hotel Frankfurt Airport West ขอแสดงความนับถือ King ทีมงาน H-Hotels ของคุณ Sergej Rosenberg - ผู้จัดการชื่อเสียงออนไลน์

คำตอบจากที่พัก: Dear Guest,Thank you very much for your excellent review and your detailed, positive comments! We are delighted that you highlighted our convenient connections to the airport and the city, as well as our location, extensive breakfast, and friendly team.It is especially wonderful to hear that Ren at the reception made such a positive impression on you with his pleasant and friendly manner. We will certainly pass on your praise to him.We are glad you enjoyed your stay with us so much and hope to welcome you back soon.Warm regards,Your H-Hotels TeamSergej Rosenberg – Online Reputation Manager

คำตอบจากที่พัก: Dear Guest,Thank you so much for your excellent review and wonderful feedback. We are delighted that you felt so comfortable with us and especially appreciated our friendly team, the clean rooms, the breakfast, and the lively bar.We are so glad you enjoyed your stay with us – your praise is a great motivation for our entire team.We would be very happy to welcome you back again soon.Warmest regards,Your H-Hotels TeamSergej RosenbergOnline Reputation Manager

คำตอบจากที่พัก: Dear guest, On behalf of our H+ Hotel team, thank you for sharing your 10-point experience. We're thrilled you appreciated our dedication to cleanliness, friendly staff and tasty breakfast. It would be an honor to welcome you back, so please return soon for another memorable visit. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

คำตอบจากที่พัก: Dear Mr. Akel,Thank you for your review and for staying at our H+ Hotel.We are pleased that you were satisfied with the amenities and cleanliness. We understand your comment about the location – our hotel is conveniently located near the motorway, but a bit outside of Frankfurt. Depending on your destination, such as the trade fair, this can make getting there by public transport less convenient.Regarding your feedback about tea and coffee making facilities in the room:Not all room categories include a kettle as standard. We are happy to provide a set upon request, subject to availability – just let us know during your next stay.We hope to welcome you back again soon and make your next stay even more enjoyable.Kind regards,Your H-Hotels TeamSergej Rosenberg – Online Reputation Manager

คำตอบจากที่พัก: Dear Guest,Thank you very much for your positive feedback! We are delighted that you enjoyed the cleanliness, the comfort of our beds, and also the breakfast. We are glad that you enjoyed your stay with us.We hope to welcome you back soon.Best regards,Your H-Hotels TeamSergej Rosenberg – Online Reputation Manager

คำตอบจากที่พัก: Dear Guest,Thank you for taking the time to share your experience with us. We are very sorry that your booking was not processed correctly and that you were dissatisfied with the room assignment and service. This in no way reflects the standard we strive to offer our guests.We apologize for the inconvenience caused by the incorrect double room assignment and the poor service. Your feedback will be reviewed internally to avoid such misunderstandings in the future.It is very important to us that our guests feel completely comfortable during their stay, and we regret that we were unable to meet your expectations this time.We nevertheless hope to welcome you back at a later date to demonstrate that we are capable of providing better service.Sincerely,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager

คำตอบจากที่พัก: Dear Milky Lu, Thank you very much for being with us and for taking the time to share such a great review. Nothing is more important to us than making our guests feel truly comfortable and welcome, so we are delighted to hear that you enjoyed your stay. We very much hope to welcome you back to Hofheim-Diedenbergen again in the near future. Kind regards, Your H-Hotels Team, Christina Dinklage - Online Reputation Manager

คำตอบจากที่พัก: Dear Guest,Thank you for your great review and for taking the time to provide feedback.We are delighted that you were completely satisfied with your stay with us. Your review is both a wonderful affirmation and motivation for us.We hope to welcome you back soon!Best regards,Sergej Rosenberg – Online Reputation ManagerYour H-Hotels Team

คำตอบจากที่พัก: Lieber Gast,vielen Dank für Ihre positive Bewertung. Wir sind begeistert, dass es Ihnen bei uns so gut gefallen hat und nehmen uns Ihre Hinweise, für welche wir uns wiederum in aller Form entschuldigen, zu Herzen. Hoffentlich dürfen wir schon bald wieder Ihr Gastgeber in Frankfurt sein.Herzliche Grüße,Ihr Team von den H-Hotels,Sergej Rosenberg - Online Reputation Manager

คำตอบจากที่พัก: Dear Guest,Thank you very much for your excellent rating and your positive feedback regarding your stay.We are delighted that you specifically highlighted the cleanliness, the peaceful atmosphere, as well as the friendliness and helpfulness of our reception team. We are pleased that this allowed you to enjoy a pleasant and relaxing stay.We also greatly appreciate your positive comments regarding our bar.Thank you, too, for your feedback regarding the bed size. Your input helps us to understand our guests' expectations even better.We would be delighted to welcome you back again soon.Warmest regards,Your H-Hotels TeamSergej RosenbergOnline Reputation Manager

คำตอบจากที่พัก: Lieber Sherriee, vielen Dank für Ihre hervorragende Bewertung und Ihr positives Feedback.Es freut uns sehr, dass Sie besonders die Sauberkeit, unser reichhaltiges Frühstück, die ruhige Lage sowie die gute Anbindung an die Autobahn hervorheben.Ihr „Immer wieder gern“ freut uns natürlich ganz besonders.Wir freuen uns schon auf Ihren nächsten Besuch.Herzlichste GrüßeIhr Team von den H-HotelsSergej RosenbergOnline Reputation Manager

คำตอบจากที่พัก: Lieber Gast, vielen Dank für Ihr positives Feedback. Es freut uns sehr, dass Ihnen unser Frühstück geschmeckt hat und Sie sich durch die Freundlichkeit unseres Teams gut betreut gefühlt haben. Gern heißen wir Sie bei Ihrem nächsten Aufenthalt in Hofheim-Diedenbergen wieder willkommen. Mit freundlichen Grüßen, Ihr Team der H-Hotels, Christina Dinklage – Online Reputation Manager

คำตอบจากที่พัก: Dear guest,We are sorry to hear that your expectations were not met, as our guest experience is our most valued asset. We are always looking to improve the guest experience, so we will be sure to look into the issues you mentioned. On behalf of our entire team, we wish you happy travels ahead.Best regards,Your H-Hotels Team,Christina Dinklage – Online Reputation Manager