Blue Diamond Signature Hotel 3* has shared the same address with Sky Gem Hotel Sora 4* in Google Map. The two hotels are now the same. Its does not look like the pictures shown in Google Map/Bookings. The hotel's good location is right opposite to the Thai Van Lung gate of Japanese corner. Its 8F pool area is under construction during May 2022. The corridors have not been air conditioned. Room numbers notice are attached by papers on the corner. Walking in the corridors feel like a maze. The garage is not in use. Decoration materials are there. If you have own vehicles, it is wise to park it in the nearby public pay parking lot. The lobby has a coffee shop. The restaurant provides simple breakfasts. The rooms with windows are DELUXE – Internal, Junior suite, VIP. It is suggested to book directly with the hotel. The Interiors are designed with many bamboos. The air conditioner in room takes a while to cool down the room. A ventilation well is behind the bamboo slide door. The bathtub is next to the bed. Toilet and shower room is behind the bed. The floor has no carpet. It is quiet during night. Soundproof is ok. In general, the hotel has a very good location.
Location was great and rather centralized. It's right at the corner of the happening night life street. Music were loud but manageable in the room.
Staffs were friendly and helpful. There's a massage place at the entrance of the hotel which is very convenient if you need one.
Just 1 downside is that the sink has some pipe issues whereby it will leak but issue wasn't that big to complain about.
Overall would recommend the place to stay.
We had a very mixed experience at A & Em Art Hotel with my family. While the hotel itself is clean, rooms nice and big (we had deluxe), and location superb, the hotel has also its' disadvantages - the staff being the biggest of them. During our three night stay we met with several staff members and almost all of them seemed to be very indifferent if not straight up rude toward us. Not all, but most of them. We had one male receptionist and a bell boy who were very friendly and attentive. Another complaint goes to breakfast. How can it be possible that when a place serves breakfast until 10am they are run out of food at 9am!? We didn't get any pho soup and even the coffee had ran out. And the staff did absolutely nothing but said that that's how it is. A big group that had come in is not an explanation, they should know about their guests. Another explanation was guests from the hotel across the street. That doesn't fly either since it's part of the same group (A & Em Corner Hotel). I usually don't care that much about hotel breakfast but this time we were travelling with my wife and our 1y11m daughter and having no breakfast really made our life more difficult. Pros - clean hotel - nice and clean rooms with complimentary water bottles for each day - excellent location Cons - breakfast, should probably go at 6am to receive any - staff and their attitude (excluding one bell boy, one receptionist, and the cleaners)
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