รีวิว Hampton by Hilton Hefei Economic Development Zone

Review: I had a disappointing experience during my recent stay at this hotel. Last year, the staff were excellent, but this year, I encountered issues. After staying for a few nights, I realized I had misplaced my bag. I approached the receptionist, a woman who had been working that night, to inquire if she had found anything on the chair or if I had left something behind. Instead of assisting me, she shouted in my face, repeatedly saying, “No, no, no, before I start talking to send her my problem.” This response was both unhelpful and unprofessional. Effective communication and assistance are crucial in hospitality, especially when guests are seeking help with lost items. Such behavior not only reflects poorly on the individual staff member but also on the hotel’s reputation as a whole. I hope the management addresses this issue to ensure future guests receive the courteous and helpful service they deserve.

Limited English Speaking Staff, very good for local Chinese travelers

Hotel is clean and staff are helpful. It come with breakfast with many choices too (I enjoy my yogurt drink everyday). Will definitely come back to this hotel again when I visit Hefei.

Lovely place, cat café next door!

Good service, resultants and supermarket near Hotel.

Perfect place to stay in Hefei

Overall the experience is good but I think the carpet is too old in the room it needs replacement m

The service and the staff at the counter is great, esp Qianqian and Guigui. We had an amazing breakfast. Ps when we check out, the counter staff gave me a free parking coupon. All told, Hampton by Hilton is a great choice.

Nice view from corner deluxe suite room. Seconds away from a Starbucks. Nice parks in walking distance and it's an easy taxi ride to 2 or 3 museums. Breakfast is good (Western food and Chinese), but the restaurant was only open for breakfast so had to go off-site for other meals (maybe this was just during Spring Festival).

OK location

in the shopping hub but the area lack luster.

Nice hotel

給朋友預訂的，朋友住完非常滿意，前台打招呼聲音很洪亮，説話也很温柔，房間非常整潔，位置非常優越，早餐種類也非常多有當地特色，旁邊就是商場和地鐵口出行非常方便，房間裏面的洗漱用品是品牌彼得羅夫，而且酒店還提供小朋友的洗漱用品超級貼心，衞生間也是乾濕分離的也很方便，大廳香薰也超級好聞

前台服務員服務非常熱情，又細緻，辦理入住很迅速，面盆和馬桶的衞生做得非常到位，不銹鋼擦的都非常的亮，早餐也很不錯，有豐富的調料台，雙選項的豆漿還有咖啡機現磨出來的咖啡也很不錯👍👍