For my case written below, I rated perfect but let me share this:
I didn't care about this matter but they had a different price for rooms with/without windows. Rooms without them is cheaper than thise with then and the receptionist judges with the official price of each type regardless of Trip.com's information. As I didn't know about the difference and care about it, it wasn't a problem but be sure to send confirmation in advance or claim your booking on Trip.com by check-in. Vietnamese language helps as the staffs there aren't good at speaking in English enough to understand the negotiations.
Else? I think all good. Installation, location, price, etc. They have a booking office so you can arrange your trip after arrival in Vietnam.
JJulienBIt was a good stay in this hotel very nice bedroom so big and clean what a pity I haven’t met someone to give me wifi password or show me how to open the door I stayed 30 min outside in front of the door trying to open the door.
NNov27Had a wonderful stay here, very clean room, the morning receptionist welcomed me with warm greetings and gave me a lot of great recommendations and the night receptionist was helpful, we talked a lot about Vietnam and My hometown in Indonesia 😆
You guys should definitely book this hostel when you come to Hanoi, especially if you want to get close to the Night Market, it's only 3 minutes walk from the hostel...
TThomas66Homestay with clean rooms and great and helpful service.
They even upgraded our room although we never asked for it
Recommended homestay when you like clean rooms for a good and fair price