รีวิว รีสอร์ทซาวัวร์

ไซมอนเป็นคนที่ยอดเยี่ยมมาก! เขาพาเราไปเที่ยวโดยเรือและช่วยถ่ายรูปสวยๆ ให้เรา และทำทุกอย่างเท่าที่ทำได้เพื่อให้การเข้าพักของเราเป็นประสบการณ์ที่ยอดเยี่ยม ขอแนะนำให้มาพักที่นี่ คุ้มค่าทุกเพนนี ประสบการณ์แบบจีนแท้ๆ ที่ให้การบำบัดรักษาได้ดีมาก (และเนื่องจากเป็นรีสอร์ทแห่งเดียวที่มีทะเลสาบส่วนตัวและพื้นที่ 40,000 ตร.ม.) จึงคุ้มค่าแก่การมาสัมผัสประสบการณ์นี้

โรงแรมแห่งนี้เยี่ยมยอดมาก เป็นสถานที่ที่ต้องไปหากคุณต้องการสถานที่พักผ่อนในหางโจว คำแนะนำเกี่ยวกับการบริการคือพนักงานเสิร์ฟไม่จำเป็นต้องกดดันคุณมากนักเมื่อคุณสั่งอาหารในร้านอาหาร และมินิบาร์อาจมีขวดไวน์หรือเบียร์ นอกจากนี้ โรงแรมยังเยี่ยมยอดมาก!!

During our stay, the staff were very helpful and always willing to assist us with anything we needed. The food is also delicous. Thank you very much.

Hot water was not working - which in a resort is rather poor as the bathroom with view onto the water was a key feature. The fact that the staff come into bedroom and bathroom with their shoes on is intolerable - dirty and unhygienic,

Lovely hotel in the middle of West Creek/ Xixi National Wetlands Park in Hangzhou. The hotel and service offerings are excellent, located in a very secluded spot away from the hustle and bustle, great for relaxation and enjoying the serene and tranquil surroundings. There is a small lake in the middle of the hotel, which I understand is owned and managed by the hotel. The views are wonderful and better than going to the famed West Lake (way too touristy and crowded). I think this hotel has a lot going for it, even though it’s not a known brand. I would say some things for improvement are as follows: Must, must open a spa. AmanFayun, Banyan Tree, Anh Luh and Four Seasons all have spa’s and they’re at roughly the same price point. This wasn’t a deal breaker for me, but for some people this would put them off from booking here. Gym. This place needs an on-site gym for obsessed exercise freaks like me (and other health obsessives that want to go to an all-inclusive resort). Also, with the yummy high calorie food offerings in the restaurant, I would like to work those calories off and not worry about getting home fatter than when I left! Restaurant – Excellent service from the wonderful manager, who I forgot to ask her name and all her staff. Very good manners from all the staff, very quiet voices, barely can hear them speak amongst themselves. However there needs to be more of an international offering for people that visit from outside China (US/ Europe, India/ South East Asia/ Gulf countries, who all would probably stay here in the future). There should be another restaurant that offers international fayre, as well as the traditional Chinese restaurant, so both sets of visitors are catered for, and more choice is always good for people that stay longer than 3 days. And vegetarian/ vegan options would be very appreciated. The “Savoir resort” is not mentioned on Didi maps or on Baidu maps, and the Chinese name bears absolutely no resemblance to the English name 杭州所见 – 西溪度假酒店. Foreign people may have problems finding this location on their maps/ getting here without help (the less help that is required, the better). The two top-end rooms (6999 yuan a night and 15,000 yuan a night) cannot be booked on 携程 （Ctrip） or Trip.com. I think there should be 5 – 10 pictures on the site showing these rooms as bookable. I take a long time researching a hotel before booking, so the more information available, the better. The boat trip in the hotel is way better than the boat trip offered outside the hotel. I really enjoyed it, but I don’t think many people use it, which is a shame of a great resource. The fact this hotel has its own private lake is something that makes it stand out from the other hotels. PS , I cannot upload my videos of the boat trip inside the hotel's lake because the file is too big :'(

poor toilet design. the toilet has bad ventilation and the drainage can be easily blocked. the shower door and floor is also poorly finished and water will easily overflow to outside.

十一和家人去西溪濕地玩，入住“湖舍客房”19號房，60平寬敞通透3人入住也很合適，裝修風格中式復古，園林景觀環境幽美，整體居住體驗很贊👍🏻👍🏻👍🏻 🏠室內環境：分為換鞋走廊、浴室衞生間、會客區、卧室、和室外專屬露台，從床上能直接看到湖景，很愜意；晚上泡澡很舒服，窗外景觀不錯。 💁服務：管家和所有的服務人員都很有禮貌和熱情。有專門的擺渡車從濕地北門接送；辦完入住管家會細心介紹酒店整體的園林設計和環境；領到客房再介紹室內佈局；贈送了歡迎水果和晚間服務，整個房間都香香的也沒有文字；還參加了手工課有老師指導，體驗也很好。 🍃室外環境：曲徑通幽，所有的客房區都可通過一條路閉環走到，不會迷路並且沿途可以體驗到不同的景觀風景，空氣清新植被多，也很安靜長者也喜歡。 📪：美中不足的是贈送的約拍服務合作的攝影師放鴿子了服務沒有享受到；贈送的酒吧飲品忘記領了～

酒店在濕地深處，一步一景，氛圍感十足，逛濕地也方便。房間佈局合理，私密性佳，就是比起前幾年住的房間略小，且少了酒店內配套活動。服務好，響應快。前台有個戴草帽臉圓圓的小夥子（忘記問名字了），服務非常好，不僅詳細介紹了房間內的功能和佈局，還貼心的在送客去濕地景區的路上仔細的介紹了景區的遊玩方法和每間餐廳的特色和價格。

酒店就是景區，一步一景置身於自然中，巨大的佔地面積衹有26間客房，行走中基本上很少會遇到其他住客，所以有種獨享整個景區的感覺，i人真的很享受。相比於景色更受寵若驚的是酒店的服務，每一個遇到的酒店員工都很熱心，那種幫你的態度不是帶着班味的工作，是酒店企業文化深入每一個員工心裏。去景區其他地方吃飯都有接駁車接送，點了外賣會幫我們拿。國慶自駕遊的最後一站因為所見畫上圓滿句號，已經推薦給朋友們啦，沒住過的確實值得一試。

對於本次入住非常滿意，酒店環境優美，餐廳食材新鮮，無論是前台服務人員還是餐廳服務人員態度都非常好。由於我的隔壁房間有小孩，太吵，又千方百計給我調換房間。以後還會入住該酒店。

酒店在西溪濕地公園裡麪，自然環境很好，所以蚊蟲也多。院子很私密，房間也不錯，設施較新，衞生間配自動沖洗馬桶蓋。該酒店服務太好了，衞生打掃及時，夜床服務、迎賓水果項目齊全，還有酒店劉秦總的介紹、服務一流，還陪同遊玩古鎮，謝謝！酒店擺渡車可以送公園北門與南門，出行很方便，雖然外賣衹能送到北門，但是酒店工作人員會及時去取。！酒店早餐質量好，就餐環境也很好！本次度假體驗感真好！

酒店門很小，但裏面別有洞天，適合在酒店裡不出門，唯一小有遺憾的是酒店內沒有spa，如果來度假，略有不足。旅行官simon非常專業也很熱心。

我們住的套房，小院子很贊，坐在那裡聽聽鳥鳴，看看湖景，就很治癒。服務很棒，很快能得到迴應，態度也好。 建議一樓換個亮點的主燈，心情會好很多。

非常棒的的體驗。環境超級好，房間很舒服。最神奇是完全不潮濕。非常舒服。住店客人的套餐非常美味！超值划算。整個感覺非常親切，每個人都很努力的關注客户需求，非常個性化。強烈推薦！